Jared The Galleria of Jewelry

This Jared store has the best customer service of any jewelry store, by far. I purchased my wife's engagement and wedding ring from here. My wedding band was purchased from here as well. All of my experiences with their staff has been nothing short of perfect. I highly recommend this Jared store to anyone looking to by that special piece of jewelry.
5 7 years ago (17-03-2018)

I gave them a lower score because of the difficulties with receiving bands that needed to be re-ordered. I understand that it takes time to receive wedding bands; however, I would like to be informed on its process. The service varied depending on the employee. I will say that there are some ladies who are very professional.
3 7 years ago (20-03-2018)

I saw the bad reviews & decided to go anyway to give them a chance. I came to get my ring cleaned & they opened up a credit card without telling me. I was completely blind sided & beyond upset. I asked to speak to the manager & they told me it was too late the account had been opened without so much as a signature & gave me a number to get myself out of the mess they made. I was planning on coming here to get my fiancé’s wedding band. I would suggest going anywhere else or at least making the trip to another Jared’s location customer service was definitely not up to par.
1 7 years ago (21-04-2018)

In Baton Rouge service is hit and miss anywhere, and here is no different. I found it most frustrating that I received different information from various employees regarding ring sizing, exchange, and cost. For example, I bought my fiancé a Vera Wang engagement ring packaged with the wedding band. I purchased these October 2017 and just received it at the end of March after many attempts of calling. I was also not told that Vera Wang rings would have to be exchanged if it needed to be sized over 2 ring sizes. Overall, service could be better but the ring is beautiful.
3 7 years ago (20-03-2018)

Bought an engagement ring from here. It wasn't the right ring for my fiancee so I went back to utilize the return policy. They tried for over half an hour to get me to swap it out instead. After putting my foot down they finally processed the return. We decided not to return to look at other rings after that experience. It's now 21 days since processing my return and I haven't received my refund. Buy local!
1 8 years ago (14-10-2017)