Liljenquist & Beckstead Annapolis Mall

This store is soooo nice and the employees are very helpful. I’ve made several purchases there and have been pleased every time with the assistance I’ve received. They didn’t make me feel rushed while browsing and were readily available to answer all my questions. Whether I know what I’m looking for, I need gift ideas, or need appraisals on items they have been equally helpful. Jaimie Vela is knowledgeable about jewelry styles, trends, and gem quality, clarity, and cut. She is professional and her attention to detail is an example of how service should be. This store takes care of the small details too, down to different gift wrapping for each item purchased. Highly recommended!
5 7 years ago (11-04-2018)

Jaime Vela helped me upgrade my engagement ring and I love it! She was patient and so knowledgeable about the different styles, gem quality, clarity, and cut. She has also assisted my fiancée with jewelry purchases for other special gifts for me. Liljenquist and Beckstead carries a large selection of high quality jewelry that is beautifully showcased by a fantastic sales crew.
5 7 years ago (11-04-2018)

I’ve purchased two superb Omega watches from this store, and the quality customer care was of a high caliber. However, even more so is the customer care and personal detail of their sales manager, Jeffrey, who’s gone above and beyond for me not just once, but multiple times! His customer service and expertise in the field of horology is impeccable! He’s not only helped me choose the right Omega watch for my taste and its’ accessories, but also spent that extra time and attention to the questions I had for the right watch I wanted. Jeffrey also took that same time and attention to help my wife find the right luxury watch for her taste, the first of such watches for her. Since it was her first, she really wanted to make it count with respect to purchasing that special timepiece for her, which Jeffrey ensured she made the right decision. Jeffrey even went that “extra mile” to help me find accessories for the latest Omega I purchased from him, answering my emails and researching the items I was interested in while I was in Europe ensuring everything would be ordered and ready for me when I arrived back in the U.S. Aside from our purchases, Jeffrey was — and is — an exceptional assistant for me in ensuring some warranty work for my other luxury watches was met by the work shop who services the brand I purchased them from; it should be noted I bought these luxury watches in Europe, and I did not receive such outstanding attention to detail and customer service from Jeffrey’s European counterparts as I did from him! I look forward to investing in further watches — and have all my timepieces serviced — through Jeffrey and this store thanks to their one-of-a-kind dedication to professionalism, and aptitude in the art of offering their customers the finest in watches and jewelry!
5 8 years ago (16-10-2017)

Jeffrey and James and frankly the whole staff were quite amazing during and after the sale of a perfect Omega time piece!!! well worth the drive up to MD!
5 8 years ago (25-05-2017)

I recently purchased a ring for my wife. After shopping all the other chain stores and seeing their inflated retail prices along with their gimmicks to show how perfect stones are. I made a decision to purchase for Liljenquest & Beckstead in Annapolis Mall. Craig, Sid and the whole team are the best. Everyone in their work together as a team to ensure that the customer has a great experience. I was made to fell very comfortable through out the whole experience. You don't have to haggle and barter for the price, they don't create inflated retail prices. Thanks to Crag and his team I was able to purchase a nicer stone and felt great about the whole process. I would recommend this store to anyone looking for quality in both the product and the people. Thanks guys
5 13 years ago (24-12-2012)