Metropolitan Salon & Day Spa

Based on all the raving reviews on here, I was excited to try this place out. Now that I have, however, I regret it. The whole experience was frustratingly mediocre for the cost. I came in with long, (nearly waist-length) plain, boring hair. My stylist was very nice, and I showed her pictures of what I wanted (lots of dramatic, textured layers) and stressed throughout the cut that I wanted short layers; something pretty dramatic. I did mention that I wanted to keep overall length if possible, and that would rid me of my split ends. The deep conditioning treatment she recommended really did help a lot and my hair feels great, but I am very disappointed by the mediocre quality of my haircut. The split ends are gone, but my hair barely looks any different. Three times, she stopped to show me my hair and ask if I was satisfied, and three times I told her that I wanted way more layers, something significantly more dramatic. I stressed that she need not stress about cutting too much off, and eventually said that I didn't even care about the length that much, in the hopes that it would convince her to cut more off. After I had been in the salon for two hours, I finally gave up, and the shortest layer I got was the 'face framing' that consists of two strands of hair that are about six inches shorter than they were when I came in. Like I said, my stylist was very nice and she did a very good job with the conditioning treatment and getting rid of my split ends, but I felt that the haircut really didn't deliver, and that I could have gotten the same cut at Great Clips for way cheaper. My hair looks really nice, but it's not what I wanted, and definitely not worth the money I paid for it. Overall, the staff was nice, the vibe of the place was okay, the hair conditioning treatment was awesome, and the haircut fell extremely short of my expectations, especially considering the price.
2 7 years ago (04-03-2018)

I usually put off getting my hair cut - I go MAYBE once per year at this point because of past haircut-horrors. I came here because I received a gift card, and I'm so happy I did! Lindsay, my stylist, really listened to what I wanted. She continually makes sure you're comfortable and doesn't rush. I got my hair cut and DYED, a first for me lol, and I couldn't be happier with the result. I would definitely recommend booking with her!
5 7 years ago (02-04-2018)

Madeline provided an awesome facial experience. So very relaxing. Thank you.
5 7 years ago (15-03-2018)

I don't get haircuts much because of horrible past experiences at other places, but this is where I've been going for my past couple haircuts. My first experience was pleasant and the haircut was nice, but my second experience absolutely blew me away! I was skeptical setting up an appointment with a girl named Courtney, a level 3 stylist I believe. Courtney went totally out of her way to make sure I was comfortable and spent the first 10 minutes talking through what I wanted, how I wanted it, and solidifying everything. I have waist length, thick, CURLY hair and not only wanted a cut, but a bayalage as well. She was very thorough and took her time and was the sweetest girl ever. Courtney, thank you for giving me the BEST hairdressing experience I have ever had! I'll never go anywhere else!
5 8 years ago (27-06-2017)

My stylist was so kind and really knowledgeable. She exceeded my expectations. I would recommend her and the salon wholeheartedly. Thanks for the awesome hair Lexi!
5 8 years ago (06-09-2017)