MobileComm - Phones Fixed Fast (Hutchinson)

Hutchinson, ks Jose was wonderful. Very helpful and kind. I WOULD RECOMMEND THIS PLACE. They have good service and very very helpful. Aron was very helpful too. They even handed out: Mother day shirts!! Thank u. ☺
5 7 years ago (12-05-2018)

These guys have always helped me out in a jamb, from the lowest prices for replacing broken phone glass to trouble shooting why one won't hold a charge... they never charge me for things I don't need or try to up sell me useless add on's. They are always really friendly and super fast. I recommend them to anyone who needs repairs or advise!
5 7 years ago (14-05-2018)

Ask for Jordan!! Had a job in Hutch that I needed to finish quickly and get back to Wichita. Broke my phone and was in a pinch, he made the repair as quick and painless as possible! Thank you again for your awesome service! Literally... phones fixed fast!
5 7 years ago (14-04-2018)

I took my iPhone 7 into the Hutchinson location to have the screen replaced. I had heard good things about MobileComm, so I felt confident having them repair my device. After the screen was replaced, I immediately noticed that the new screen was not sealed tight all the way around the device. I was actually able to apply pressure to some spots around the edge of the screen and it would shift up and down so that I could tell it was not sealed. There was also a large spot on the display where the color and picture were noticeably distorted. Both of these issues were caused by the connecting plugs underneath the display pushing up against the screen. I brought this to their attention and they told me that they did not have another screen in-stock but that they would have another one in the next day and they would swap it out. At that point I was satisfied with their promise to make it right. After the second display was installed on my device I could still notice the screen was not fully sealed/flush like it should be. It was a great improvement over the first time they replaced it so I was willing to overlook it. However, there was now a much larger, much more prominent splotch on the display. I really did not want to bug them anymore or be an inconvenience (even though I was not at all satisfied in the quality of the work), so I just decided I would put up with it since it was working fine. Fast forward a few days and the screen is occasionally not responding to touch. I take it back in and they told me that they would check the connectors and make sure they were clean. Once again, I was glad that they were at least trying to make it right. After they clean the connections and give it back everything seemed to be working fine. No more than 20 minutes after I leave, the screen stops responding to touch completely. I went back to have them look at it again. After inspecting it again the screen will barely respond to any touch at all. At this point the phone is not able to be used because there is no way to navigate the display. They now proceed to tell me that it must be a "software issue". Now I am very frustrated because this is the third time that they are attempting to fix the display that I paid nearly $150 for. I told them that I have reset my device multiple times and that I know it is definitely not a software problem. I expressed how unhappy I was with the quality of the work/parts. They tell me that they can try to replace the display AGAIN with a new one, but it would have to be tomorrow because it was already past close. Up until this point I had been happy with their efforts to fix the mishap. But now it's almost as if it's an inconvenience for them to correct the problem. I have tried to be very understanding and reasonable throughout this process, but anyone would expect a higher quality of work/product. Especially given the price. I am optimistic that everything will be resolved once they replace the screen for the third (and hopefully final) time. I will update this review once that has been complete. - 5/16/18 After many attempts at getting the screen replacement correct on my iPhone 7, Jordan from the Hutch store said he was going to have their best technician in Wichita do the repair. He said since we've had so much trouble they were going to use a factory display from Apple (rather than a third party screen). I took my device to the 21st Street location in Wichita and Kalen completed the replacement in 15 minutes! He did a fantastic job and the screen looks/works absolutely perfect! I want to express how grateful I am to Jordan for not giving up until he made it right. He could have easily told me tough luck but he made sure that it was to my satisfaction. After my experience with Mobilecomm (Jordan in-particular), I will definitely recommend Mobilecomm for any of their device needs. They have my business! - 5/17/18
5 7 years ago (17-05-2018)

Good prices good customer service Jordan gets things done fast and easy A+ guys
5 7 years ago (04-05-2018)