Moving & Storage Solutions, Inc.

The crews came ready and with a friendly professional attitude. I would recommend this company to anyone looking to get it done right the first time. They moved us from the old school then into the new one without a problem.
5 8 years ago (31-08-2017)

My initial contact with Stan the estimator and Mary, the office administrator, was great. Both were courteous, professional, and responsive. However our positive experience quickly turned negative on moving day. Initially we were quoted 4 guys and 2 trucks. Before our move we sold a number of items and asked for one truck and 3 guys. On move day the movers showed up late, in a undersized truck. Even the lead mover said they arrived with the wrong sized truck. Nevertheless, after I walked them through and specified the items to go with them, the movers did not prioritize the heavier items from the boxes and left behind a number of heavy items we then had to move ourselves the next day. Our previous move with Iron Man, while not optimal, took 2 guys less time to move more items, than it took 3 guys with Moving and Storage to move less items. While they may pride themselves on trained staff, first thing in the AM I caught one mover attempting to stand up with my heavy sewing machine perched on top of two other boxes. I asked him to stop but he stood up anyway and the sewing machine toppled and banged into the ground. It is now in repair with extensive damage to the machine. They also damaged our dining table edge in two separate places (despite wrapping it in plastic and a blanket) and they dented our cedar chest along with nicks and pings on a few other pieces of furniture. It took over 9 hours to move, because they did not listen to our driving instructions and took an extra hour driving around "looking for us." Very disappointing experience and would never ever hire this company again. Swans Moving and Storage costs more, but there is a reason why...you get what you pay for.
1 9 years ago (15-08-2016)

The office staff was very friendly, professional and helpful. They called and checked to see how our preparation for moving was going about a week before move, that was nice. The men who helped were careful polite and got the job done in a timely manner. We have used this company several times and are very happy with their service and integrity Sincerely, Candy jones
5 9 years ago (16-05-2016)

This is at least the second, and possibly the third, time we have used Moving & Storage Solutions. Obviously we're repeat customers because we're quite satisfied with their knowledge and service. They are very used to traveling across the Canadian border and so it was easy to leave the details to them, relax, and do the other things we needed to do for our move. We'll use them again if we have need of a mover.
5 9 years ago (14-07-2016)

I've used this company multiple times to move myself and relatives. No matter what the job they always provided professional and excellent service. Many times the request was short notice and they always tried their best to accommodate my request. I would recommend them to anyone looking for a mover and of course would use them again.
5 9 years ago (24-07-2016)