Outdoor Adventures

I don't know, I have a great deal of difficulty accepting the facts related to the critical review posted here. I rented two snowmobiles from Outdoor Adventures and everything about my experience was first rate. The owner was flexible and professional in all respects. Naturally, since the sleds were worth many thousands of dollars I made a substantial security deposit and it was returned promptly. In all, my experience with Outdoor Adventures was excellent and the value superb.
5 10 years ago (28-02-2017)

RENT ANYWHERE BUT HERE!!! Like other reviewers have stated - DO NOT RENT FROM THIS COMPANY UNLESS YOU ARE OK WITH YOUR SECURITY DEPOSIT BEING TAKEN!! The Owner Thomas Hidalgo is a complete scam artist. We rented a boat and large tube from him in July 2015 - spent the day on the lake taking very good care of his equipment. We returned the boat on time and Thomas and one of his employees inspected the boat and said "looks good". We confirmed with him we would get our $500 security deposit back and he replied "yes". 24 hours later we got a call from him saying that we had bent the tow bar and amazingly he had already had it replaced and the cost came to $490 so he was going to charge our card the $500 deposit. We know for a fact we didn't use the boat for anything we shouldn't have and didn't bend the tow bar. We are still fighting him.. DO NOT rent from this prick - he doesn't deserve to be in business and I can't believe he still is.
1 11 years ago (20-10-2015)