PetSmart

I am very disappointed in this location from yesterday and I will be calling the manager today.. I have a micro Yorkie and she's only 3 pounds.. The claimed that they had to cut my puppy hair down because it was matted but the lady didn't even try combing it first. I paid $14 extra for dematting and they still ended up shaving all my puppy hair down and it's not want I wanted.. they were suppose to trim her hair and the locations in my state never suggested cutting a 4 month old puppies hair all the way down to her skin.. I even paid for a nail trim service and that wasn't to satisfactory either.. the stylist was lazy and she did not trim my puppies hair. She shaved her down.. I will never go back here.. I never had this problem in Chicago and if the girl would have looked at her profile she would have seen that she only suppose to get a puppy trim . I won't be back there while she's visiting New Jersey!
1 7 years ago (04-06-2018)

I am a Certified Professional Dog Trainer. PetSmart is one of my go to spots to pick up dog training treats. I offer Clicker Training. PetSmart always has inexpensive clickers by the checkout registers. I also take pictures of training equipment or items I suggest my clients buy. The photos are helpful for first time dog owners who often don't know a Kong toy from a nylabone. My only peeve about PetSmart is some of the shoppers are oblivious to what their dog is doing. The store allows pets which is mostly good if you are shopping for a harness or something else where a proper fit on your dog is important.
3 7 years ago (12-04-2018)

I am extremely annoyed. I called this morning to see if they could squeeze my dog in. He has only been groomed at PetSmart so he isn't a new pet. I provided my name, phone number and the name of my pet. They advised me that they would call me if someone cancelled. Well, Robert calls me and says "We can squeeze him in, can you come now".. I say sure. We drop what where doing delayed some things to get him to the PetSmart right away. We get there to only be told that my dog is a "Manager Only" dog and that he cannot be seen. So, why wasn't that information provided when I called to inquire about him being squeeze in today? He was last their in November and no one every said anything about him only being seen by a manager. And guess what, their is no manger on duty day so needless to say my dog won't be getting groomed today and probably never again by a PetSmart facility.
1 7 years ago (24-02-2018)

Nice clean, and well stocked PetSmart. This store also has a Banfield's in it. Prices are average for a box pet store. Stop by 😇
5 7 years ago (31-05-2018)

Great variety of dog food & supplies. Staff is friendly and helpful. Good prices and if buy on there website you might be able to get extra saving on some items.
5 7 years ago (03-04-2018)