Reviews
Pods is a complete scam. What I was quoted and what i was charged was completely different. The lack of customer service is appalling. I called and was told the extra charges were going to be credited to my card and shocker only half was, again I called and was told there was nothing they could do. Look else where for moving needs unless you want to be ripped off. How they are able to operate by stealing money from people is mind blowing. Awful company.
1
7 years ago (03-04-2018)
200 dollars a month for basically a storage unit!?! What a joke! They do not tell you, you must get a city parking permit to have it on your property. They say you can change delivery date 48 hours before delivery. This place is honestly a joke, Rent a storage unit for 40 bucks a month that is locked and secure instead of 200 dollars a month with run arounds!
1
8 years ago (20-09-2017)
Very misleeadong information. I had a friendly customer service representative who helped out with the best pod for me but she did not inform me that I would have to contact my city to obtain a Parking permit since the POD will be out in the street and that we would have to pay a extra $35 on a application fee plus $160 for the time it is out there for the week. I am very over whelmed and frustrated and I will contact customer service tomorrow to possibly get refunded and have them pick the POD up! Worst customer service ever since it was misleading! And I do not reccomend!
2
8 years ago (28-07-2017)
We got a quote 3 months ahead of our move and the price we were quoted was good through when our estimated time of need was determined! We called and gave the instructions for a certain day and the man delivering the POD was on time! We filled it up at our leisure and we ask for the pick up and they came on time. Then we had another POD delivered and we got the same great service. When we purchased another home and our POD's were delivered to our new address many states away! Everything was on time and nothing was damaged. We would definitely use PODS again!!
5
9 years ago (27-07-2016)
Pods made our move easy and affordable. We rented two of the large pods, they were delivered when promised. They were then picked up and transferred to Indianapolis where they were stored for two months. They then were delivered to our new house, again when promised, and there was NO damage. I would definitely recommend Pods, but also hope that I never need again! But if I do I will not hesitate to use again.
5
9 years ago (20-08-2016)