Prestige Jewelers Inc

They always ask if you need help. I'm typically judged lol so it feels good to be in Hiram and get good service. I have brought in 2 of my Michael Kors watches in. One was to get links out which was $15 but I give $20 for the tip. As well as a new battery put it which was only $15 as well.
5 7 years ago (24-05-2018)

I have NEVER been treated as rudely as I was today while in this establishment. After standing in line for 10 minutes, when I got to the counter, the lady asked me what I needed. I began telling her what I was there for and she completely ignored me and started speaking and helping the gentleman behind me. Obviously, I was as important as the gentleman who was standing behind me. Not cool Prestige Jewelers, not cool!!!
1 7 years ago (20-02-2018)

I agree about the customer service. However, the only time I have been in the store has been before Christmas and they were very busy. I've had to wait and was skipped over when they waited on a man who came in after me. I wasn't in a hurry and let it go. I reasoned with myself it was because here was a man coming in to purchase jewelry for wife, girlfriend, mother or daughter therefore possibly them judging he is willing to spend more money than me! lol Also, they probably didn't see me noticing him first since he had just entered the store. I think they should use a "number' system of first come first serve that people take a number as soon as they come into the door. Once waited on I did feel rushed by the lady who waited on me. Perhaps I wasn't spending hundreds of dollars. Do they get commissions? Just left a necklace there for them to repair. So will see how that turns out. Well, I am back 9/13/17 and the necklace they repaired looks brand new and at a reasonable price. Another jeweler I had gotten a quote from for the repair wanted to charge me over $100.00 or so more. Very satisfied with the repair and the service! I need to get my wedding and engagement ring and other jewelry appraised and I believe I will do that there.
5 8 years ago (13-09-2017)

Wonderful experience. I had my ring sized and changed from yellow to white gold. They not only did a fantastic job on the requested work but also fixed all the imperfections at no additional charge. Thank you for taking pride in your work and for the outstanding customer service.
5 8 years ago (18-10-2017)

We love shopping at our hometown jewelry store! They provide great service and quality jewelry!
5 7 years ago (27-01-2018)