Profile Subaru

We had a car issue while visiting from Western Massachusetts. We arrived shortly before closing time. The staff took us right in and diagnosed an issue that needed immediate attention. As luck would have it, the parts were in stock. The service technician and the young man that was working the desk stayed well after closing time to finish the job and send us on our way back home. Though we were not regular customers we were treated as if we had been loyal customers for years. Professional, welcoming, competent and helpful. Profile Subaru goes above and beyond to care of their customers!
5 9 years ago (27-07-2017)

Hands down the best place to buy. We've been shopping around for a used car for a few months and stopped into Profile Subaru on a whim when passing by. It was just after 6:30 and they were just about to lock up, since it was their closing time. Ryan, the sale manager, told us no worries, he'd hang around and then let us look at whatever we wanted. Friendly, helpful, fantastic to work with...he spent the next hour and half with us. When we picked up our Crosstrek, it was completely detailed and his team made sure the process was quick and easy, even going the extra mile to go over over all its features.
5 9 years ago (02-07-2017)

Great team. I got a great deal on my new car. Thank you Ryan and your team
5 9 years ago (23-08-2017)

We had a rather unique vacation. Our Sonata died in the mountains. We were on vacation and staying up in Whitefield which is about 90 minutes away from Profile Subaru. We called them because they were the closest to us and we wanted a Legacy. They told us what they had available at the moment. We chose the Legacy Limited that was fully loaded. They had someone drive the car up to us (through the White Mts!) and we did a "test drive" back to the dealership. While they knew they had someone that was almost definitely going to make a purchase because, well, our backs were against the wall, they did not take advantage of us AT ALL. I know a Subaru dealer elsewhere. When I told him what was being offered, he told me I would be crazy to turn down that deal! My new friend Jerome (Jay) was our great salesperson. His manager Ryan is my other new friend. Pretty much everyone there can be my friends. They are just nice folks. They knew we were on vacation and really just wanted to buy the car and get back to our plans. We were able to complete the entire process the same day without any hassles. Just an excellent experience all around.
5 9 years ago (17-06-2017)

Loan car ready and service quick. Found it odd no one approached my husband as he scouted the lots for a new Forester. He's ready to buy and no one appeared. Oh well.
4 9 years ago (28-08-2017)