Reviews
My girlfriend and I really enjoyed out stay at the hotel, and had no issues at all. Location is a little far away from the popular downtown tourist areas, but is still an easy drive to get to them. We were there as a part of a group for a wedding, and our group really enjoyed what the hotel had to offer. There was great breakfast, a good size bar, and a nice back porch to hang out at night with a few drinks. We didn't use the outdoor pool, but it was one of the best hotel pool areas that I've seen. I would certainly recommend
5
7 years ago (13-05-2018)
For $200+ I was disappointed. My bathroom had a barely patched hole in the ceiling, smelled of urine that could not be remedied and AC never cooled room below 78. Very little air circulating at all. Bed was good. Closet had a rod so low only shirts could be hung and safe had been removed. No tub rooms available so took a shower room with a curtain that did not go down far enough. Water all over floor. Only 1 drawer in room. I guess this was for just an overnight stay but I was stuck here for several days. Pool was nice and accommodation for parties was nice but again so hot you sweat continually. Food was ok but not great.
2
7 years ago (04-06-2018)
This location was refurbished in 2015, so it's new and really nice! Their theme is "energy" being in OK. There are nice little design touches everywhere you look reflecting this theme. Bar/restaurant was nice with a decent selection of menu items. The room I had didn't have a desk, so that's a one star deduction for me, but overall this was an excellent hotel.
4
7 years ago (24-05-2018)
I stayed at the Renaissance Waterford for 4 days because of an event we hosted in their meeting rooms. The banquet staff was absolutely AMAZING but the hotel rooms were horrible. No water pressure and the smell coming up from the drains was unbearable. I had to flush the toilet a minimum of 6 times just to get it going. The front desk guy with the braids (overnight) was super rude and good for absolutely nothing, but if you want to book their meeting rooms I would say 5 stars! Banquet staff and food was on point for all 4 days
2
7 years ago (30-05-2018)
We stayed at the Renaissance Waterford for a couple nights for a wedding-- the couple had gotten a block there. Overall we were incredibly pleased with our stay, the room, and the staff. Our only dissatisfaction came from small-ish things like old facilities, breakfast, and a booking mixup. I called them last minute to try to still get a room at the block (and block rate). The lady on the phone was so nice and was able to get me a room. In fact, we looked online the next day and they were completely booked up. Check in and the room were fine. We could tell the building was old but they seemed to have done some remodeling, so the lobby and rooms didn't seem old at all. In fact the room was really nice, the bed was really comfortable, and the bathroom was very modern. There's a restaurant and bar by the lobby, and a nice outdoor pool area. There's also a gym with a Whirlpool that smelled of mildew and chlorine. The staff really go above and beyond. I was in a bind helping with the wedding because I had forgotten some stuff at home, but they were able to help me out. I'm so thankful! Also the bartender kept the bar open a little longer when we got back from the wedding to help us keep the party going. The only negatives were a couple things that were individually relatively small. I think there was a mix-up, and one of the rooms in our party ended up with three people and a king bed. There's a nice sofa but the hotel didn't even have extra blankets. They were apologetic about the mix-up but that didn't keep my friend warm on the couch. Also we were told on the phone when we booked that there was free breakfast, but we didn't get anything. We realized as we were checking out that there were breakfast vouchers other people were getting, but since we didn't know to ask for them, we didn't get them... And finally, one of the two elevators was broken, and the one that was working was so incredibly slow that I often considered walking up 8 floors of stairs.
4
7 years ago (16-05-2018)