Reviews
By far worst landlords. Very unpleasant every time I've talked to them. Super leaky sinks, house falling apart. They would do nothing to correct things. They come over unexpected, when it's illegal. They go by their own rules. I'm really surprised they are still in business. I will never rent through them again. DO NOT RENT FROM THEM!! Any good review is obviously from themselves using a different account.
1
8 years ago (09-07-2017)
I have never been treated in a more unprofessional manner. Called to inquire about an apartment. I asked if another occupant would need to fill out a credit app if I were to be the sole person paying/responsible and the receptionist or owner or whoever answered simply said this probably wont work and hung up! Ha, what a joke of a property management company.
1
8 years ago (24-06-2017)
I have literally never dealt with anyone that was so bad at managing a property and that screwed over their tenants so badly. We had a bathroom with a toilet that wouldn't flush properly (low water flow rate) and a constant leaky pipe. They sent someone over to take care of it and they said that there was nothing they could do because it would cost too much. After we moved out, they billed us for the clean up of the bathroom. Worst part, all they did was slightly brush the inside of the toilet. For the love of God, save yourself some stress and don't rent through them if at all possible. You will save money on your deposit and not have to deal with terrible service.
1
9 years ago (22-08-2016)
I'm somewhat surprised by the negative reviews here - though several of them appear to be quite old. We have been renting from RRE for about 3 years now, and have never had problems. Things are always fixed in a reasonable timeframe (the next day when it was something serious, like the AC not working right, within a week for cosmetic/non-emergency issues like fixing a funky interior doorknob). The rent is totally reasonable, and while I can't speak to deposit recovery because we haven't moved out, we've had nothing but positive experiences so far.
5
10 years ago (09-02-2016)
I wish I could give this company negative stars. They are a terrible company and will screw you out of your deposit and not fix a damn thing. First, they did not repair our broken air conditioner when it broke in mid July and 95 degrees out. When we moved out at the end of July, it still had not been fixed.
If you live in one of their properties, expect to get almost no deposit back. They returned $280 of our $900 deposit check even though the house was cleaner than when we moved in and nothing was broken. $300 of it was a bounced deposit check that they said was never paid even though we sent them copies of the cleared check. They still insist that it was somehow never paid. They also charged us over $200 for cleaning even though the house was cleaner after we moved out than it was when we moved in.
If you are unfortunate enough to live in one of their properties, I advise you to take pictures when you move in and when you move out to prove the house is just as clean as when you moved in. Then they can't screw you out of deposit for cleaning when you move out like all of these sleazy landlords of the bottoms do. They also charged $100 for a screen door that the maintenance guy took and never returned.
In summary, these are terrible people running a terrible company trying to scam you out of your money and who will not fix or maintain their properties. If you ever find yourself in the unfortunate position of renting from them, make sure you document everything. If you do and they keep your deposit, you will have evidence and can sue them if you need to.
1
11 years ago (20-09-2014)