Reviews
I have a dog who is being trained to be a service dog in Virginia but I’m being medically separated from military and have to move back to mass. I called to see if my dog could continue because I need a dog for my medical issues which include PTSD, TBI, and medical issues. They were rude to me on the phone and blew me off
1
7 years ago (23-03-2018)
UNPROFESSIONAL & UNORGANIZED - BELLIGERENT & RUDE OWNER
We applied for a dog and we clearly stated in our letter on several occasions that there was NO previous active military experience. Yet we were invited for a 3-day visit to be evaluated for a placement. This is an 1,800 mile round trip for us. Four months later, after booking a non-refundable trip to MA, they requested a DD214 military disability form. When informed that we didn't possess this form, they told us the dogs were for past military only.
In an attempt to resolve the issue, we spoke with the owner by phone. She was extremely rude and failed to accept any responsibility for the error. Even though they invited us for a visit knowing that we had no previous military experience, she placed the blame on us because we should have known that the dogs were for past military only. We were flabbergasted to say the least.
To top it all off, the owner kept implying that we were trying to take advantage of them by scheduling a stay there. AFTER THEY WERE THE ONES THAT INVITED US. Even after we informed her that we wouldn't be coming if there was no chance for dog placement, she still shouted many times on the phone that "WE ARE NOT A HOTEL". As if our dream summer vacation is to stay in a one room cabin, on a farm, in the middle of the sticks of Ipswich, MA. Quite astonishing really.
So don't bother if you're not past military because they will obviously waste your time and money with impunity. And if you are past military, you should seriously consider looking elsewhere. Unlike this place, there are surely other dog training facilities that are run by caring responsible people.
1
8 years ago (18-06-2017)
Extremely rude owner who apparently feels she is the judge and jury on who is/isn’t classified as legally disabled medically. I specifically asked if she would be willing to assist me in locating a trainer to help with our dog to be trained/certified as a service dog or if she offered that service. The owner was willing to assist me train/test/certify my dog as a Service Dog who has gone through CGC/Therapy training until she found out I was capable of driving. She then became very rude and felt that I was “ahead of others” and even though I am physically unable to perform many other tasks because of actual medical disabilities that 3 surgeries were not able to resolve and I cannot even function as a parent or perform many duties that I used to, she felt I no longer qualified in her eyes and I was being “negative” because I was trying to explain what I couldn’t do and how my quality of life was drastically changed as a mother of 3 who has little use of their left arm after an accident.
For someone who works for an organization that is supposed to assist people she seems to do a great job in belittling those who come to her for help according to recent reviews. Adding insult to injury isn’t a great way to help others, but I guess that must be her style.
1
8 years ago (19-10-2017)
Most amazing place I have been. Really beautiful dogs that are very well trained and treated extremely well. Awesome team of people who help you and the animals and the owner is super helpful in answering any questions. Awesome program and I wish the best for them.
5
8 years ago (04-07-2017)
The Greatest Place on Earth! They not only breed raise and train Great Danes as Mobility Service Dogs, they DONATE them to the recipients, never costs them a dime! You can go spend a day or a week there and help their cause, help someone drop their cane and grab a Dane! Such a rewarding experience.
5
9 years ago (05-07-2016)