Showtime Tours

I wish I had read the reviews earlier. I was looking for a dependable less expensive way to get to he airport at the last minute and decided to choose a local company instead of Super Shuttle. What a huge mistake. On our trip to the hotel are driver talked about waiting customers trying to get to the airport with a less than desirable crowd of people who looked rough from partying. When my husband and I on disembarking tried to ask a simple question he huddled us and our luggage off as quickly as possible. On the ticket for the return trip it says to call 3 hours before the plane departs. I did so earlier and a woman answered and sounded like an automaton as she asked me questions I had already provided answers to so that the conversation would be quick. When I tried to ask a question she told me that I should let her finish an not to interrupt her. I called later since the ride was to take place extremely early in the morning and wanted to be sure the pickup would happen after that awful service earlier and got a male who was worse. I’m not sure how you are supposed to arrange for pickup without calling them as they ask for on the tickets, do yourself a favor and make your trip without these people. The company doesn’t need to be in business if it’s going to employ these type of people. The amount I saved is negligible and I would gladly pay double next time rather than go through this. My husband described our first ride in the heated shuttle as torturous and overlong. They’re now known as Belle Trans. I upgraded my review one more star because the driver who picked us up was a really nice decent man. I hope he finds a better job because he deserves it.
1 7 years ago (05-06-2018)

This shuttle service left so much to be desired. It books as Showtime Tours... there's no signage for them at the airport... you call the number and are put on hold for 45 minutes. The company they operate under is actually Bell Trans. On our return trip they made pickup 3 hours early, for a 6 AM flight... the airline desk doesn't open until 4. I definitely won't use them again.
1 7 years ago (01-02-2018)

Do not use this company. They will leave you stranded. I was walking out of Caesars and watch the driver drive off as I was walking to the end of the drive way.I immediately called customer service. They lady said I was marked as a no show. I ask the lady what time and she was baffled as she knee from the time he drive off and her getting my call was only three minutes after my scheduled pick up time (you do the math). The lady said they are running late and they could out me in the next shuttle which was 2 hours later...not. I would miss my flight. She said she would out in a request for refund but u have yet to hear from these people. Total scam. Anyway, a nice taxi driver saw it and gave me a ride for 13.00. And I gave him a 7 buck tip. I'll never use Showtime again..they suck!
1 7 years ago (19-08-2017)

If I could give half a star I would. Picking us up from the airport we waited 45 minutes. Then once our driver got there, there was miscommunication on how our return tickets were supposed to be handled. Once getting the return tickets I was told to schedule my ride back to the airport I did that and was told a time that I would be picked up and shuttled back to the airport. Fantastic. Well it says to allow 15 minutes for the shuttle to arrive. I called at that time and he said to give her another ten minutes. 35 minutes later the shuttle shows up. I have no problem waiting but when given a specific time I expect my ride to arrive around that time, not half an hour later. I would not recommend this company to anyone looking to use a shuttle service.
1 7 years ago (11-08-2017)

Waited over an hour after I purchased my shuttle tickets through Showtime Shuttle. The employees make very little effort to assist or even acknowledge customers. Each loading process takes about 15 mins, no wonder it takes so long for them to return for the next batch. Horrible service, do not recommend!!! Used Bell transport and Super Shuttle, way better service
1 7 years ago (08-08-2017)