Staples

Upon walking in to get a few scans of my professional art, an employee (whose name I can't remember, a man with medium length dreads and glasses) told me they were too busy to help me. Being the only person standing at the counter, this confused me. Another kind employee saw the distressed look on my face and referred me to the employee named Sterling. I gave Mr. Sterling three priceless art pieces to scan. Typically my experience in Staples is quick and careful Today was different. I watched Mr. Sterling pick up my original work like you would a test paper in school. My heart dropped seeing it bend. I yelled over the counter, startled that someone would treat a very obvious original with such recklessness. After a long 30 minute wait, I received three scans on my phone. One of them was clearly hastily done and cut off at the top. I did not want to hand back my art to this man who had damaged my art before and I didn't want to wait another 30 minutes for him to send me another scan. I gave him his $4.21 and immediately called my manager.
1 8 years ago (01-06-2018)

2 stars only because 1 out of 3 employees there was nice, and this is the second time the person at the printing station is super rude, for absolutely no reason. 🤨
2 8 years ago (16-05-2018)

This store is horrible, no one greets you when you enter the store however, the employees stare at you the whole time. They never have the size shipping boxes I need and there is no one to ask for help to see if they have some in their back inventory. When I was leaving the store one of the employees bump into me and did not say excuse me. This store is one of the worst staples in all of Maryland!
1 9 years ago (27-11-2017)

Took care of me as soon as I went in the door until I paid.
5 8 years ago (09-03-2018)

Stood in like for like 20 min. Did not mind waiting, then I get to the ups section did everything and then was told they don't ship to P.O. boxes. This would of been fine if this is the first time i shipped to a p.o. box from this location. The the assistant manager said "Well I been doing this for 10 years and never shipped to a p.o. box. And asked if I had the paper I signed showing I did that. Of. Course I don't seeing as how I didn't think I would need to prove I ship something out of the same dam location previously. Showed the payments made to them and all. I guess in his 10 years he did not recieve the proper training as the other associate that helped me. Biggest waste of my time.
2 9 years ago (23-03-2017)