Office Depot

There's little to differentiate this office supply store from others. At times, it's adequate, at other times, less so.
2 8 years ago (27-04-2018)

I had the pleasure of being helped by Deborah at the Annapolis store today. There was a problem with an item purchased at another store. The item was not available for shipping and not in stock. Deborah called another store to have the item held for pick up. Superior customer service.
5 9 years ago (21-11-2017)

Parking can be difficult if you come on a busy day because their parking area is very small. I usually have good experiences at Office Depot and love going to most Office Depot stores for my printing needs. However, today my experience was somewhat difficult. I'm not sure if they were shortstaffed today or not, but regardless I was disappointed. I came in to have a very simple print job done. I sent two emails of the document I wanted printed and she directly printed it without showing me the preview or asking what size I wanted, which their employees have always done in the past. For both documents I asked her to make a few changes and she seemed agitated by me. She went to the computer to make the changes and again printed without showing the preview and I just accepted the documents because I didn't want to be much of a burden. She was helping another person the whole time she was printing for me so it led me to believe they had a staff issue today, but doesn't change the lack of communication she had with me.
1 9 years ago (06-08-2017)

I have always had very good experiences with Office Depot's including this one. However, I had a bad experience today with one sales person. He completed his communication with another customer and left the aisle that I was waiting for him in. He went over to the computers to talk to another sales person, saw that I was in his aisle but didn't come over. I walked over to him and asked him for help in getting an adapter for my new Ipad pro. He walked to the aisle and handed me the wrong one. I told him that the ipad pro doesn't have a 3.5mm headphone jack. Further, I showed him the type of port that it did have and he said no, you are wrong. He didn't understand that I was trying to tell him that the port is for a lightening connector (I didn't know the proper technical words). I truly don't think he believed me so he said to go home and google what was needed. He said after I google it and see what I need to go to Best Buy because they sell more Apple Products than Office Depot does. My biggest disappointment as a business owner (besides him telling me to shop at his competition), was that he didn't do the simple google search while I was there to help close the sale. That is what I have appreciated about the Office Depot on my other visits is the customer service provided. Epic Fail for this sales guy today.
1 10 years ago (26-12-2016)

It's fine. Another office depot.
3 9 years ago (09-09-2017)