Staples

My boss sent me to Staples to make a rough idea of a way to redesign our office. I had only the vaguest idea of what I wanted to do and the associate Matthew that works here helped me greatly by walking me around and helping me come up with a full concept of what I wanted the office to look like. Matthew is really nice and was understanding of the fact that I had to keep walking from aisle to aisle to come up with a full idea. I would definitely recommend this Staples!
5 8 years ago (05-04-2018)

I am SOOOO pleased to have business cards at last! You don't know how many weeks I've been waiting on this. Iwas worried about coming here at first after having read a review about business cards not being made on time. I had a Terrible experience at the Office Depot near White Oak where I stood around aimlessly for a Long time to only learn their machines were down with no alerts or proper customer service. Here at this Staples, Joe was extremely helpful and kind to the customer ahead of me in assisting that gentleman with his own business card production process. I knew then and there that I would Finally have a good experience with getting the business cards I ordered the day before. Thank you so much for prompt service and continue the good work!
5 8 years ago (24-04-2018)

Very disappointed in the service in the printing department. I emailed and left my poster information at 12pm and they told me to come back at 4pm for pick up. I had left my number and once I got there it was not ready. They told me I could wait 10-15 minutes which I did. When I went to check again they tell me the machine has not been printing and that the system is down. They had my number and did not contact me. Luckily I was able to contact fedex, they received my poster information through email and once I showed up my poster was ready. Will no longer use staples printing services.
1 8 years ago (12-04-2018)

ZERO ZERO ZERO STAR. Extremely rude, unprofessional, careless, bad customer service. Rebecca promised me something else and printed something else, i returned the order. They asked me to fix the design and send us back, i did and called in today to confirm if my order is ready. Jeniffer picked up a call after confirming my name she hung up on me, I e.mailed twice but nobody reply me back. They wasted my time, i had a business conference in NC and i needed my business cards for urgent i went over there and it happened to me 3rd time. I am gonna loose my business contacts, i don't have business cards right now. I am like a hot cake right now, really mad but don't wanna abuse. I never give negative reviews but these people forced me to give them this long review. I will never recommend anybody at this place and PLEASE CHANGE YOUR STAFF. IF YOU READ MY MESSAGE, CONTACT ME SO THAT I CAN TEACH YOU HOW TO DO BUSINESS AND MANAGER SOMEONE'S BUSINESS. Mr. Manager don't loose the business and create negative image of STAPLES. Staples in Columbia is fantastic means the STAFF.
1 9 years ago (27-01-2018)

I have never thought in my entire life that I would be robbed from a store before... that is until I attempted to do business with this Staples. I placed two measly orders for business cards with same day shipping. Staples proceeded to process my order, take my money and not have my business cards available. IT HAS BEEN NEARLY A WEEK and I have not received my business cards or my refunded money. Staples where do you get off robbing your customers and continuously lying to us as well. I have called this store every day since I made my order and I have been given the run around from every employee who picked up the phone. Staples you have forever lost my business and I hope this review serves as a warning to future patrons before they decide to make the grave mistake of entrusting this store with their hard earned money!
1 8 years ago (06-04-2018)