Staples

If I could give this store a negative rating, I would. My mother patronized this location yesterday evening and was treated so poorly by two of your employees in the copy center, one of them being Tyler (seems like a recurring theme here). She is 66 years old! Tyler got frustrated because he didn’t know how to use the print center. When he couldn't figure out how to correctly operate the equipment, he shoved papers at her while stating “you can do this yourself!” When my mother asked him to notify the manager he said, “You can get her yourself, I’m not gonna spoon feed you.” Are you serious!! Spoon feed her...as if she's a child. Tyler needs some serious customer service training. Not to mention, his supervisor was standing right there and witnessed the entire ordeal and said nothing…absolutely NOTHING!! What kind of manager doesn’t manage? Please assist these staff members with customer service/management training. My mother has been patronizing Staples for over 20 years. Imagine someone speaking to your mother or grandmother this way. I am so disappointed by this establishment.
7 years ago (10-04-2018)

All of the employees here are dry, They literally look like they don’t want to be at work and You don’t even get a greeting When you walk inside. They stop what they are doing look at you and continue going back to doing whatever they were doing. Horrible Customer Service They just lost a customer I will not be returning!!
6 years ago (29-05-2018)

Always professional and they put forth great efforts to meet all their customers needs.
6 years ago (05-06-2018)

This is the worse store ever!!! My time has never been wasted like they did to me today. Tyler was very rude to me omg! He literally told me to step like in 'bounce' if I don't like his service. Who does that? Only in staples I guess. So the only reason you got this star, is so I could post this review!
7 years ago (10-03-2018)

Excellent customer service. Richard, Jonathan, April, and another lady with a beautiful accent (from Trinadad) whose name I unfortunately cannot remember were a wonderful representation of the company and management should commend them as well. They patiently helped my family find specific back-to-school items that they were looking and answered all of our questions and were generally helpful and courteous throughout our visit. The store was clean and organized. So refreshing. Thank you all.
7 years ago (27-08-2017)