Sullivan Tire & Auto Service

I chose Sullivan based on the reviews, not the lowest cost. I thought smaller size compared to BJs, Sears, Town Fair Tire would get me better service. I was scheduled for drop off at 10 and pickup at 4. Instead, I dropped off earlier at 7 (open). The person at the desk in the morning was very unprofessional. I went one hour 15 mins past my scheduled time (45 mins before closing) to pick up and the car was still “on the wall”...not ready. More importantly, I did not even receive a courtesy call stating that the car is not ready. They offered to have the tires done while I wait. But, I didn't want a $700 rush job and have to deal with subpar service for the life of the tire. Their online service schedule shows availability everyday. It seems they take all the customers they can and provide best effort service instead of quality service.
1 7 years ago (09-01-2018)

Fair pricing knowledgeable staff and reasonable turn around times
5 7 years ago (14-01-2018)

Great people. Friendly staff and very reasonably priced.
5 8 years ago (20-09-2017)

Always great service, I wouldn't go anywhere else.
5 8 years ago (07-12-2017)

Ok. Seems trustworthy, but miss Wayside and Fuzzy.
4 8 years ago (24-12-2017)