Swannanoa Cleaners

My experience at this location was horrible!!!! Price gouging, excessively higher prices for women's items, and added services which are not asked for, but you are charged for! When I went to pick up my items I knew the bill would be a bit high, but NOT $430.00!!!! That's correct $430.00!!!! I estimated the cost on the high end to be around $220.00 to $250.00!!! The cost was almost twice as much as I had anticipated, and I have had my dry cleaning done in many cities (Honolulu, Raleigh, Cary, Lexington, Germantown, and areas in NY) which never even came close to these ridiculous costs and add-ons that were not asked for!!! I do not recommend this place of business to anyone, and I plan on contacting the Attorney General's Office and the BBB.
1 8 years ago (21-03-2017)

This was the first time I have been to these cleaners and I do not plan on ever returning there again. I wanted two blazers dry cleaned ($16.70--- high but not ridiculous I thought) Next I had a pair of women's pants with 1/2 the hem on one leg that was loose. I was charged $16.90 for the hem job (they used heat tape hem it), plus $7.80 to clean them (not asked for). All in all to repair 1/2 of the hem it cost me $26.43. Disgusting!!
1 8 years ago (07-12-2016)