U-Haul Moving & Storage of Hillwood Plaza

Reviews, get directions and contact details for U-Haul Moving & Storage of Hillwood Plaza

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 3741 Annex Ave, Nashville, TN 37209, USA

Phone: (615) 356-2550

Website

moc.luahu@lridbbf170277

State: Tennessee

City: Nashville

Zip Code: 37209

opening hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Look, it’s a moving and storage center... how much more can you really ask for? The only issue I have with this place is that they charge extra for 24 hour storage access... I believe that is a bit ridiculous and I’ve never heard of that before. But it could be me. The owner comes off as a bit standoffish but maybe that comes with the territory and the clientele. Overall it’s a good place that securely stores my expensive items. I’ve been using them about 5 months. The major drawback from this place is the LACK of parking. There are maybe 5 parking spots. That’s way too little.

 7 years ago (28-04-2018)

Mr. Leroy Harris is a great guy. He always greeted me with a smile and was consistently civil to customers, even when they were less than polite to him. My experience with Uhaul storage was excellent, everyone was always very amiable, the facility was clean and easy to access (at least when no one else was trying to move at the same time). Would recommend.

 7 years ago (28-03-2018)

I reserved my uhaul online and checked in online however, when I arrived I had to wait in a line for 55 minutes before I was able to get my truck. The employees working the check-in counter were not concerned with the wait time and seemed to not be in any rush to move things along. The employee checking my truck back in was not able to answer any questions. My experience at this location was very poor. I will not use this location in the future or recommend it to anyone else. Overall this was a very frustrating experience.

 6 years ago (05-06-2018)

I scheduled install of a hitch for my car on May 17, 2018 for Friday, June 1 at 9am at this location. I paid in full in advance ($445). I get there and there is only one person working to check in customers. After 20 minutes, I get to the desk, tell the owner my name and why I'm there. "We aren't doing any installs today. We had it blocked off on our calendar. Are you sure it was today?" I tell him yes. He looks at the calendar and it shows Monday June 4 at 830am. I told him I would never have scheduled on a Monday because I work Mondays and that the time was wrong. This made me upset, but the real kicker was that the hitch I ordered AND paid for 2 weeks ahead of time hadn't even been delivered yet! Needless to say I cancelled my order, got a refund, and left after so much wasted time. Poor customer support. BTW, I went to a local business and got one installed for $150 less.

 6 years ago (05-06-2018)

My customer service experience was a combination of delta air lines during a storm, the cable company and dmv.  I drove 3 hours to Nashville to pick up a truck but got abused

 6 years ago (31-05-2018)

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