U-Haul Moving & Storage of Cool Springs

Reviews, get directions and contact details for U-Haul Moving & Storage of Cool Springs

About

Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1691 Mallory Ln, Brentwood, TN 37027, USA

Phone: (615) 372-0301

Website

moc.luahu@lridbbf750277

State: Tennessee

City: Brentwood

Zip Code: 37027

opening hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I would not rent from them unless you want to kill innocent people.

Also very unprofessional and irresponsible. 

The first time I rented their trailer, they failed to do their job on time or let us know. I had to make multiple trips. The second time I rented their trailer, they couldn't attach the trailer properly. Sparkles were coming off our vehicle because the chain they put on was loose and dragging. When we returned the trailer to a different location, their manager was very surprised and told us we could have killed people with that. When I called to complain, they were not responding fast and were saying nothing but stupid excuses to avoid any responsibility. 

Terrible customer service.. excuse me, no customer service.

I cannot recommend them at all. I cannot return there, because I do not want to kill myself or innocent drivers on the road.

 6 years ago (20-05-2018)

Used this place a few times traveling and very fast service and very knowledgeable employees
I even met George Jones Wife Here one day.Small World

 7 years ago (30-04-2018)

I visit this place about 2-3 times a week, the company I work for uses a couple units for storage.  The staff is very friendly and accommodating!  The only issue I have is the cleanliness and organization of the storage entrance.  Other than that, this is a great establishment!

 7 years ago (04-10-2017)

These guys are always great, fast and friendly.  If you can order in advance it will speed up your pickup. This place is always busy and the parking lot kinda sucks but their storage is clean and climate controlled, trucks and trailers always in good condition and they have decent prices on all their packing supplies you might need. 

 7 years ago (09-07-2017)

Standing in places 6 & 7 in line with no one at the counter. We watched 5 people walk in and out behind the counter with no acknowledgement. Finally the first person in line called out along if anyone was going to stop and acknowledge our presence. We got a rude reply that we would be attended. Eventually we reached the counter. We were there to return some boxes in their by-back program, but without documentation on the clearly Iabled "u-haul" boxes, we had made a wasted trip. Rude, slow, inadequately staffed, unhelpful. Won't be back.

 7 years ago (30-07-2017)

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