U-Haul Moving & Storage of Johnson City

My fiancé had storage there till last month, super clean and well lit. Not dingy like most other storage places. The manager was super helpful. He was always on top of things and asking how we were and if we needed anything. Good to know people actually care about their business . Rare these days
5 7 years ago (02-04-2018)

The staff on N. Roan St in Johnson City TN are very polite and very helpful. My experience there was awesome! Clean well lit and very secure. Would have given 5 stars but my experience in Marysville Oh was very poor. They were rude and offered no help answering any of my questions and concerns. I would use Uhaul again, the truck was clean and even towing my car through the mountains of Kentucky and Virginia got better milage then expected.
3 6 years ago (07-06-2018)

This location is very busy, but the staff is very efficient and friendly. Michael helped me decide what would work best for my move. I am in retail myself. I am impressed with how this location and staff work! A+++ Thanks again!!
5 7 years ago (02-04-2018)

We rented an auto transport from a nearby location because this location didnt have any available. When asked if they could to see of any other local locations had one available the employee and manager said "doubtful". Would even attempt to look on the computer for one. A VERY quick search found the auto transport we currently have. Upon inspection of the auto transport it was found that the two front tired on the trailer were not safe for use. The location we picked the transport up from did not perform services on any of the equipment. Was told to take to the transport to the larger location. We drove 10 miles to that location and upon arrival the employees outside were very polite. We explained our situation. They told us they will change the tires and have us on our way. The manager walks out shortly after and says they dont have any tires to fit. She tells us to call roadside assistance. She DID NOT offer any help, or the information for roadside assistance. She even told us to move away from their service dock. We picked up the transport at approximately 11am. It is now 1:45 pm. We have no received any assistance from ANY Uhaul employee. At 1pm roadside assistance says it will be approximately 90 mins for help to arrive. At 1:40 they call again and say it will be 90 mins still. I WILL NO LONGER DO ANY BUSINESS with the Johnson City, Tn location. Will also be filing a complaint with corporate for the time lost, lack of customer service,and display of disrespect at this location. Management is a failure at this location
1 7 years ago (19-05-2018)

Propane prices are double what the welding suppliers sell at. Taking advantage of people because of location.
1 7 years ago (01-05-2018)