Ulta Beauty

Today must of not been my day for decent customer service.. second place I went to in the mall that I left disappointed. While inside shopping I could not get anyone to help me, when I tracked one employee down she acted like it was a bother to help, and still didn't really help me.. only one employee was working the check out while several ladies walked behind register but did not help when line was too long.. now that I'm home I checked my receipt and chic charged me 2x for something.. I live hour away and work during the week can't just pop up there and get my money back. So disappointed!!! I hope their management reads this reviews. I hardly ever post them or even complain!!! Management please get with your staff on customer service and do the job they are paid for correctly please!!!!
1 7 years ago (27-05-2018)

Terrible! The girls working at this location were too busy talking about people and not paying attention to the customers needs. Product was missing and the one time I did get to talk to someone she walked off before I could ask my next question. When I went to look at the makeup I was interested in, the young lady in that area looked right at me, turned and walked off! As I stood waiting for her help, this young lady made it VERY clear she wasn't going to come and help me. I remember when Ulta use to be "the" place to go for all of your beauty needs. I will stick with Amazon and Walgreens.
2 7 years ago (21-05-2018)

Always has what I need! Staff is very helpful
5 7 years ago (19-04-2018)

They have all of the products that you’d get at any ULTA location, but they have terrible, terrible, terrible customer service. The employees completely ignore customers, and there are only about two or three employees working at a time.
2 8 years ago (17-01-2018)

Normally have no problem with this Ulta location. However, they need to get it together on Sundays. Their door hours state they open at 11am and so did the website yet 30 mins later and they still haven't opened yet. The Google app states they open at 12 but that's the time the Mall opens. Not impressed at the moment at all!
3 8 years ago (21-05-2017)