Ulta Beauty

I was walked to the location of the mascara I wanted which was nice, except she then wouldn’t let me just grab the mascara I wanted. She made me point and tell her what I wanted and she would grab it for me. The product was like right in front of my face but she wouldn’t let me get it myself. And then she hastily walked away and did not even offer to help me look for anything else I needed so I just left. Bizarre interaction. Very little desire to help customers. First time to this location, might try one more time but that was a little too weird for me. I’ve gone to other locations and have never had an issue til I visited this one.
2 8 years ago (07-04-2018)

No one was at the salon and I wanted to get my eyebrows done or at least make an appointment. Only saw one person on the sales floor who tried to helpful but her coworkers were to busy standing around doing nothing. I have been to stores in Utah, Idaho and Illinois and never walked out without buying anything or getting a service done, today was the first time.
1 8 years ago (27-04-2018)

It is a very nice business to frequent. Smells wonderful. I like the employees. They are very helpful anytime I've ever needed something and couldn't locate it inside the store.
4 9 years ago (29-01-2018)

I've spent over $1000 in the gresham location in the last 6 months , I called yesterday to give the salon part a try and the young lady assured me they take walk ins, I arrive there's only 1 client and 1 stylist who wasn't very friendly , she didn't even give me the option to wait , I got no openings and she walked away to go finish her conversation with the client she was with, Why send coupons stating your a platinum member to only treat your customers like we aren't important and the coupon expires tomorrow for 1st time customers , will have to discuss with my family and friends to start shopping at Sephora they seem more interested in the customer
2 9 years ago (02-02-2018)

I love this place. Sometimes the lines are long but that's just because they have cool stuff. I went in today to pick up some things and ask the cashier if I had any points and I ended up paying .36 cents for $30.36 worth of beauty products and I still have 200 points left. They made my day!
4 9 years ago (18-08-2017)