University of New Mexico Hospital

Absolutely the WORST EMERGENCY ROOM.. after waiting for 4 hours in waiting room they took me in the back. After an hour wait i asked the nurse when I get to see the Dr and they couldn't tell how long more i had to wait and that was when I left the hospital without getting treatment.... as someone on wheelchair for over 30 years I had my share of visiting emergency rooms and by far this place is absolutely a nightmare.... don't even think about going here... they keep you waiting and keep you in emergency room so they can justify the high jacked up bill. I contacted Medicare and reported them to not to pay for any claims from this hospital and also to the New Mexico state board.... Any other place you choose will be better than this place.
1 8 years ago (06-05-2018)

***Update May 8, 2018*** I have heard from the Joint Commission. They are sending letter to the facility in researching my complaint where I have asked for this Hospitals Accreditation.*** i HAVE HAD TO FILE AGAINST THIS HOSPITALS ACCREDITATION FOR ALLOWING PATIENT NEGLECT, ALLOWING PATIENT ABUSE, ALLOWING PATIENT HARM. RUN! SAVE YOURSELVES AND RUN LIKE H*LL!!!!!!! UPDATE: 4/18/18- I HAVE BEEN CUT OUT OF MY OWN HEALTHCARE AND DICTATED TOO BY THIS PLACE, NO COMPLAINTS FILED RECEIVE ANY RESPONSE FROM THIS PLACE AT ALL! RUN SAVE YOURSELVES! RUN! I Complained about ill treatment of myself and others at the Osteo Clinic at main hospital; the Last time I spoke with 'Risk Management' told me flat out "You have to understand, we are a catch -all. We get those patient no other doctor wants". A Justification for ill treatment of their patients?! RUN! Save your own lives, RUN!!!
1 8 years ago (08-05-2018)

Worst Emergency Room Ever! Go anywhere before going to the U.N.M. Emergency room. Heck go to the local herbal store. They will help better than the Emergency room at U.N.M.
1 8 years ago (14-05-2018)

This place has treated my grandma amazing... Especially the people in the ICU’s and the 4th floor. My grandma has been through hell and back with her health but, They have the kindest hearts and built a relationship with my grandma and my family. They loved her and said she was a bad ass 81 year old lady lol. Thank you for everything and all that you do. ❤️❤️
5 8 years ago (05-05-2018)

Doesn't get much worse than this. I've lived in New Mexico for 12 years. I've been to UNMH ER three times in 12 years. UNMH ER wasn't good 12 years ago. Now it's horrible. Was there a couple of weeks ago and was treated very bad. Tried to address this with the office of Patient Advocate. However, Cara has moved on to bigger and better things (out of the UNMH system -- good for her!), and the new girl thinks Patient Advocate means "Hospital Defender". So I filed a complaint with the NM Department of Health. //// I've always waited 12 hours to be seen/treated. You would think UNMH would do something about the long wait. Oh, that's right -- unless you're actively dying, it doesn't care about you.
1 8 years ago (02-05-2018)