Reviews
Satisfied, vehicle was ready, clean and as expected. Picked up on time - a little confusing insurance / deposit policy but was reassured after a brief explanation. Had a wonderful time traveling along the garden route South Africa, returned the vehicle without issues, efficient and swift. Recommend.
Fantastic service! No queueing outside on the walk way in the sun. Wonderful staff, very prompt and helpful. I recommend Hertz for all the above and great prices. Thank you especially to the Manager for being so extremely helpful. Amazing service and such stress free rental.
I had a great experience with a car rental agency, and I'd like to share a positive review. The service agent, provided excellent assistance and made the entire process easy and enjoyable. Reinhardt greeted me with a friendly attitude and was knowledgeable about their vehicle options. He helped me choose a suitable car and ensured it was clean and well-maintained. Throughout the rental period, Reinhardt was professional and attentive. During the return process, Reinhardt efficiently inspected the vehicle, making it hassle-free. His positive and friendly demeanor left a lasting impression. Overall, my experience with this car rental agency was exceptional, thanks to Reinhardt's dedication, expertise, and customer care. I highly recommend this agency to anyone in need of reliable and customer-centric car rental services.
Wow! Hertz Cape Town International Airport blew us away with their outstanding service and fantastic management. From the moment we arrived, the staff was friendly, knowledgeable, and eager to assist. They effortlessly matched us with the perfect car, making me feel like a superstar on the road. The management's impeccable organization and efficiency made the entire process a breeze. Hertz Cape Town truly goes above and beyond to ensure customer satisfaction. If you need a rental car in Cape Town, choose Hertz Cape Town International Airport – you won't be disappointed! Happy travels!
I recently had an exceptional experience with Hertz Rent a Car. The service provided by Reinhardt was above and beyond, even going the extra mile after hours. The overall service was remarkable, with a seamless reservation process and knowledgeable staff. The vehicles were of great quality, clean, and well-maintained. Hertz's rates were competitive, offering excellent value for the level of service received. I highly recommend Hertz for their care, professionalism, and quality vehicles.
I always get good service at Hertz Cape town International Airport but yesterday 29 June, the service was exceptional! When I got to Hertz, unfortunately our company did not book a car. The friendly agent Granwill De Koker and his colleges immediately assisted me and told me how to make a booking. Thumbs up for their great service and friendliness. It is people like them that makes this world a better place! Keep it up guys.
I want to express my sincere appreciation for the exceptional service I received from Reinhardt. His commitment to providing top-notch service in the rental car industry is truly commendable. From the moment I walked into their store, I was greeted with warmth and professionalism. His knowledge went above and beyond to assist me in finding the perfect car that suited my needs, budget, and preferences. Thank you, Reinhardt. Warm Regards, Clinton Lottering
I had a great experience at Hertz. I felt like my needs were met and I was given a great car and they were able to provide an upgrade that day because they had extra inventory. Reinhardt was especially helpful in setting me up and making sure I understood the return process. I had a great customer service while I was there.
We inadvertently left a wallet in the car that we returned to Hertz at Cape Town International. When we got home we weren’t sure where we had lost the wallet. On the off chance we phoned Hertz at 7:00pm on a Saturday evening, when it was pouring rain in CT We were lucky enough to be put through to Kayla Keziah who looked for and found our invoice, tracked our car down and arranged for our car to be searched the next day. As promised she contacted us the next day told us that our wallet had been found and was being kept in the safe until we could arrange for its return. I felt that this was truly exceptional service and my wife and I are very grateful to her and to Hertz.
Absolutely stellar service! Reinhardt your go-to man at Hertz, always available and responsive, extremely efficient and knowledgeable and super nice to deal with. Regular Cape Town visitor and glad I finally found the most reliable contact for cars!
