Reviews
A venue for car enthusiasts, they have some beautiful cars on display. We rented the car for 2 days. Alex was super chill and the whole process was easy-peasy. This tiny car Smart 2 seater was clean, spritely, loud and cheerful. Surprisingly spacious with comfy seats I'm a big guy, 5'11, 115kgs. Returning the car was easy as. Junior was super helpful and friendly. The only thing I would suggest is perhaps bigger wheels to soak up the bumps better. Keep it up guys.
We rented a car for 4 days. Everything was great, thanks to Alex for the excellent service. We were a little late in handing over the car on time, but we weren't charged extra. Thank you! I recommend it.
Surprising problems I read the great reviews and selected Smart Car for our trip. I was surprised to be given an old model with 186,000 km on it. I was surprised to find that the centre arm rest was held together with plastic cord. Nevertheless it was a beautiful day and we enjoyed heading south to Boulder Bay. I was surprised that the plastic cord had a sharp point where it was attached that sliced my thumb and drew blood. I was surprised also that the car had difficulty advancing to faster gears. It was supposed to be an automatic but the engine raced in lower gears and did not change to a higher gear. I eventually learned to drive it like a semi automatic, moving the stick shift every time I wanted to change gear. It was a beautiful trip around Simons town and up over the top to come down on the Atlantic side. The next day we were supposed to drop the car off at the airport. There was no sheet of paper with a map or even a location for the drop off. No problem. I just called the office number on the business card given to me. No one there. Just a voice mail as we headed to airport. I called the cell phone number. No answer. As we approached the airport we had been calling for 45 minutes. The Thrifty people said that I could not leave the car with them. They said to leave it over on the edge of the parking area. We had a plane to catch. This was very stressful. Where to leave the keys. How about the final damage inspection. How was this to be paid? This was a nightmare. The Thrifty people said to leave the keys inside the car. Finally my phone rang. It was the Smart representative who was at some other parking lot. She made her way to Thrifty and we completed the steps to leave the car with her. It took me a while to calm down. It had been very upsetting.
The booking system on the website is apparently broken. We had a confirmation and all so we thought we had a car - but no - now all the other car rentals are fully booked out and we can’t find any car to hire. The man in the Café was very friendly and the prices seem good. It would probably be a 5 star experience if the Wordpress/WooCommerce was implemented correctly. 3 stars to comment the hiccup.
Cape Town is a wonderfull city. My girlfriend and I had a amazing holiday in SA. During our stay in Cape Town we rented a Smart. It is the ideal car to move around in the city and we used it as well for day trips to Stellenbosch, Simon's Bay and Cape point. The service of this company was outstanding and very friendly. I guess we made the best choice hiring a car regarding value for money. Don't forget to swing by Dapper Coffee next to the office. We had a lunch and coffee over there. Very nice place to visit. Greetings from the Netherlands
We have hired a smart car 2 times with Alex . Smart Car Hire made us both times very satisfied. The cars are in good condition , the service is excellent and everything is as you would like. A Smart car is really meant for a metropolis like Cape Town. Definitely recommended !
I've only ever experienced excellence with Smart Car hire. Courteous and efficient in every way necessary, I found the entire experience wonderful. It was all quick and easy, with very little fuss. I'd recommend smart car hire to anyone who wants to get around cape town quickly and affordably.
Great city sprinter! Low on petrol and great prices, plus these smart cars are the easiest to park anywhere. Friendly and helpful management. Would recommend Smart Car hire to any Cape Town tourists.
Smart car hire makes renting a car easy. I had the best time cruising through Cape Town in a smart car. The car was in excellent condition and the service at smart car hire was 10/10. See you soon!
I had a great experience: easy to find, the process of hiring a smart car was fast, and the staff is friendly. If you're in Cape Town and need an affordable car to hire, Smart Car Hire is the place.
