Life Healthcare

I visited my mom almost daily while she was taken care of, at this hospital, while recovering from a fall. Not once did I detect any unpleasant hospital smell. The hospital is spotlessly clean and well run. The staff are professional, kind and caring. Definately one of the best hospitals around.

I think chatsmed is a great hospital. My nephew was admitted here and he received awesome care and treatment. I know some "Typical mindset" people who come to this hospital and have such bad reviews because most lack medical knowledge and don't understand conditions and the treatments that patients should undergo as they feel they know better than learned medical people. We placed my nephew in your total care and he made a full recovery, Which my family and i appreciated. A big thank you !

Surprisingly very modern clean and well maintained. The place has all of the amenities that you could ask for. From a high-tech ER to very upmarket wards. They have a large number of doctors who have private rooms on the premises, a delicious cafeteria and fully stocked pharmacy. I saw an atm and i am sure that i missed a few others. Overall a pleasant happy environment , you would forget about the fact you are sick

Chatsmed is untidy..the old trama centre that is now converted to wards , needs a good clean and paint..so dirty ..It is supposed to be a private hospital, the night staff is absolutely slow .very unprofessional and unfriendly. The hospital needs to be upgraded..They charge such so much , but there is no upkeep to the hospital. Staff needs to be on fast and friendly. When I phoned the hospital to check on a patient, I never got through. Bad service.

Reviewing a hospital isn't easy, especially when you are receiving medical care. However, after having been admitted to several hospitals in the past, and having visited friends and family in the past, I cannot fault Life Chatsmed Garden Hospital on any one of many criteria. Chatsmed ticks all the right boxes. 1. Easy admission and covered by most Med Aids. 2. Extrememely friendly staff - from nursing personnel to catering and kitchen. 3. Very accommodating and patient centred. 4. Excellent medical care. 5. Varied meal options. 6. Clean. 7. Open communication channels. I am phobic regarding hospitalization but Chatsmed Gardens is like home from home. I credit them with my journey to healing and good health. In Durban, South Africa, this would be my choice for good health care any time.

It's just unsettling that I have to write this review. My family was admitted to the hospital for a procedure at 6h30 in the morning and she is 76 years old. One would think that for her age you would put her as a priority. It was late that evening that she was discharged. It took me 30 minutes and 6 calls to just get through the ward. From my side the hospital is more about money than peoples health. Professionalism does not exist, questions is do people that took an oath to save lives really apply that belief.

Update your visiting hours on your website. Stick a sign of visiting hours instead of locking visitors out

Surely if there was a zero rating I would have definitely gave it!!!! Worst experience ever!!!! I understand there is standard procedures that need to be followed! However, there is a reason we pay for medical aid!!! Today my boyfriend was sick, in pain and could barely move, we had his medical number, ID number and card, however his card was left at work. People are allowed to make human errors. We had proof of his medical aid as well! The lady and guy at the trauma unit was extremely rude and unhelpful!!! At least be kind in a situation, we were more of a joke to him than him trying to assist us!!! People will be dying and yet they will not receive any treatment from this hospital and it's surely not our first experience, this being the closet hospital to us is definitely the worst, id probably get better treatment at Khans!! No one is willing to help in time of need, yes everyone needs money to survive and have procedures that are put in place but this is no one way to treat a human being in distress!! I am really disappointed to know that this is the level of patient care we get yet we pay for medical aid. It's not like we were going to run away with money, money is never the issue, however there's a reason we pay for medical aid! One mistake, and no kindness towards us! The only person helpful at this hospital was an Indian security guard! Maybe the people working in the admitting department should learn a thing or two from him to show kindness!

Neat hospital with emergency care

Worst hospital to go to if you have an emergency, no serve or urgency or care . Admissions desk employees will ignore you until you cry. Save yourself and rather go to to a far away hospital