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Reviews, get directions and information for Premier Hotel Cape Town

Premier Hotel Cape Town

About

Situated in Sea Point, Cape Town, commanding spectacular sea & mountain views, within walking distance of the Atlantic Promenade.

Description

Situated in Sea Point, Cape Town, commanding spectacular sea & mountain views, within walking distance of the Atlantic Promenade.

Address: 1 Marais Road, Sea Point, 8005 Le Cap
Phone: 27214303400
Email: az.oc.sletohreimerp@nwotepac
Parking: Street
City: Cape Town
Street Number: 1 Marais Road, Sea Point
Zip Code: 8005
categories: performance & event venue, restaurant, hotel



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Reviews
I stayed here for a weekend on short notice, and they managed to get our rooms ready in a few minutes. Upon arrival the lobby had a weird smell, like a "gas leak" smell obviously not sure what it was, but there was a smell. When entering the rooms, it was clean and comfortable to be in. However, the rooms also had a "stuffy" smell to it, which we managed to remove it by turning on the aircon. Make sure you book a sea-view room, because if you don't, you are just staring into another buildings wall and windows. The service here is Topnotch! The cleaning ladies were soooo kind and friendly. They did an amazing job at looking after us, and our rooms. The other staff are all professional, attentive, and friendly. I would definitely come back here just for how they treat you.
A perfectly situated hotel in Sea Point. Fantastic food. Compliments to the chef and his staff. Good variety of foods at the dinner and breakfast buffets. Our 4 night stay was fabulous. Our loft family room was very spacious, comfortable and clean. Jeffery and all the staff on duty while we were there, were friendly and extremely helpful. Always greeted by a smile and a friendly face. Definitely worth a visit to this beautiful hotel. A special Thank you to Mr Bray for the stay and special treat.
The hotel loooks spectacular. I had an ocean facing room. The ambience was delightful. The staff are friendly and courteous. Room amenities are POOR! Take your own adapter for your cell charger! Don't expect iron/ ironing board to be delivered to your room! You have to trapeze to the 2nd or 6th floor in your nightwear to iron your clothes. Breakfast was DRAB! Bare minimum on display. Fruit looked old, discoloured and unappetizing! Attended an event there for 150 people. The restaurant ran out of food and cool drinks during lunch! Not all the guests got to enjoy dessert! The catering was short supplied! Have to acknowledge, I was served a delicious slice of excellent cheesecake, I think by Sibusiso on the House. There are NO adaptors or ports in the conference rooms yo charge uour room. They only lend you an adaptor if you are a 'staying' guest! The reception tells you, ghere is a buffet, but then you I would propose that this hotel NOT serve dinner, rather give guests, a food voucher to 'buy out' food.
Premier hotel cape manor standards have gone very low. I've used this hotel for my business events for sometime now. It's always been my go to hotel until they missed an opportunity to observe some etiquette while handling diplomats. We had to change the venue because they missed I'm being polite not to say messed up and getting a refund which they even approved has been a mission 2 months and still waiting a simple flippin refund. Other hotels we deal with takes 2 days, I will mark this as the beginning of my sensitisation campaign for my colleagues in this industry and customers alike to be careful when dealing with this hotel. They've been quiet so far
We spent one night in this hotel while passing through Cape Town. It was quite aged and could need some renovation. Also the room cleaning was not impeccable. The location of the hotel was great, just a few meters from the Sea Point promenade, where you can watch the sunset and have various surrounding restaurants within walking distance. The check-in and service at the front desk was excellent, highlighting Jeffrey who was able to accommodate our requests. Thank you again!
We stayed there 4 nights over Christmas. Really nice and clean hotel. We had Christmas lunch, which was delicious. The food was really good, staff super friendly. In the evening in the bar we have tried really good wine... the guys in the evening did a really good job. I will definitely recommend it, and I will definitely come back there. Thank you very much.
Food and service is great! Went on a girls weekend there in 2020 and had our year end function in 2022...Staff is still friendly and helpful. Love the renovation they did to the deck so if it's winter you can still relax outside and watch the view from there!Rooms: 4/5
The room was constantly load shed. Whereas other parts of the hotel were serviced by a constantly functional generator my side was not. Raised the issue with front office and the response was a terse 'it's load shedding'. A hotel of this size must surely have a solution to load shedding. Walkability: It's near good running spaces
Facilities are all a bit dated. Shower over bath and the finishings lack a polished feel. Rooms are not well sound proofed- so light sleepers will struggle with the buzz of the streets in the morning Location is tight by sea point promenade, and staff are attentive.
We stayed over the Christmas and New Year break for 9 nights. The room which was allocated to us was not in a good condition. The bed was itchy, bedding had stains on it. The carpet was not vacuumed for the entire 9 day period we were there. On arrival we noted that the aircon did not work as well as the TV remote which we informed the reception 3 times of and was ignored all 3 times. The room had no mini bar fridge which was an inconvenience in the Cape Town heat. Breakfast was a disappointment as it was the same spread for the entire time.When calling the reception the phone rings continuously. The only good thing about the hotel is the location being so close to the Sea Point Promenade.
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