A1 South Self Storage

This place is awesome and I feel safe that our stuff is protected 24/7. Debbie is awesome and friendly, amazingly professional and great personality. I recommend A1 Storage. 5 star......
5 7 years ago (04-03-2018)

Ifelt like my stuff was safe there. It had good security. Cameras everywhere. People that ran it was friendly
4 7 years ago (07-11-2017)

Centrally located and has a fantastic resident manager.
5 7 years ago (07-02-2018)

My storage unit was falling apart. The walls where plywood and where sinking in. They raised the price for the smaller unit and I got all my stuff out. Speaking to staff is difficult because they are hardly in the office. The really need to hire people to be in the office. They are nice people though.
3 7 years ago (20-07-2017)

This place is absolutely disgusting. when I initially rented this place, they wouldn't let me look at the unit before purchasing it. I still rented a small unit for 11 months which meant my 12 month was free. I started my contract on July 20. Getting to my unit the entire floor was covered in crickets. And I'm not kidding. The ENTIRETY of the floor could not be seen. Because the units are only separated by plywood, bug bombing did nothing as the bomb drifted into the other units. The crickets atteacted spiders. I put my things in my unit and a month later I c and back and every surface was covered with webs and crickets. Despite that I continued my service with them. I tried to go get my last boxes out of my unit yesterday and the man on the phone immediately was rude. I asked why my code wasn't working and he said I hadn't paid the month. Since I knew I paid on July 20 of last year for 12 months I said I wasn't sure if maybe he had the wrong account. The man on the phone was incredibly rude saying I was lying about not getting the letter that said I needed to pay for my unit and that I was not allowed in to get my boxes. I've worked customer service and there is no way that you should ever talk to a very confused customer in such a rude manner. After a 20 minute conversation and me ending in tears with the accusatory and hateful manner, he allowed my boyfriend to get my remaining boxes. When my boyfriend entered the office the man without any prompting said to his face, "you are a liar." I cannot believe the level of professionalism this business lacks and the cleanliness is despicable.
1 9 years ago (08-07-2016)