Public Storage - Kansas City

Reviews, get directions and contact details for Public Storage

Address: 9527 James A Reed Rd, Kansas City, MO 64134, USA

Phone: (816) 787-0091

Website

State: Missouri

City: Kansas City

Zip Code: 64134

opening hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews

I needed some packing supplies and this place was top notch. A great salesman by the name of Mike helped me out. When I walked through those doors when it came to packing supplies, I didn't know my left hand from my right. But after talking to Mike I settled on a nice small box. It was exquisite. The cardboard flawlessly crafted, the assembly easy. Like a fine wine my experience just got better with time. I'm fully confident my little Atari gaming system will make it to it's fine destination. If you need to buy a box, trust the box expert. There is no better than buying a box from James A Reed.

 7 years ago (09-12-2017)

Recently I had some problems with this particular U-Haul...and I am changing my post because the superb customer service I received that followed.  Within minutes of sending my review I had a call and an apology.  No one blamed another, the owner/manager took full responsibility and said he would do what it took to make sure it never happened again.  I cannot tell you in words how pleased I am about this individual's commitment to excellent customer service...but the truth is it didn't stop there.  When I arrived the day after to rent another unit, I was met with the most pleasant individual...I believe his name was Travis, and he was so good at what he did...every unfortunate thing that happened the day before was ERASED!  I recommend this place a 100X over...they are human...they recognize they may lack at times...but they do not make the customer pay...they immediately take action to do whatever is possible to have a great working relationship.  I am soooo thankful I gave them a second chance...it was well worth it!

 7 years ago (24-04-2018)

very understanding and willing to work with me during hard times great service with Mike

 7 years ago (04-05-2018)

Have been a customer for 6.5 years and Mike has always been polite, helpful and great to deal with

 7 years ago (10-04-2018)

Great service,  made moving a breeze!! Super nice and great customer service!

 7 years ago (06-05-2018)

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