Public Storage

I went into the building today looking for a unit and ms Toya was dealing with a difficult customer and handled it every well. She is an amazing woman and knows her job. Thanks for the good experience.
5 7 years ago (24-05-2018)

Awesome place. Toya K helped me out big time. Thanks
5 7 years ago (24-05-2018)

Toya King was very helpful and patient. I am very happy with the service I received. Thanks so much.
5 7 years ago (26-04-2018)

Unforeseen circumstances made for an urgency to get a to find a last minute booking for a unit. You get what you pay for, I guess, or worse. I did an express check-in because I had hourly movers on the clock, only to be told repeatedly that "it must not have gone through. " Until the very end of the "appointment" where the staff confirmed there was already a pre-existing account... like the one I had made. Was shown units in disrepair, and moldy. The attendant was short, rude, disagreeable and not very welcoming or inviting. Yes this is a self service facility, but some customer service and kindness go a long way. I wish I had gone with a different facility. The access hours are limited, there's no heat, and the attendant was rude, and made a difficult situation worse. I had chose PS for the lower unit rate; never again. It ended up saving me nothing in the end with the difficulty regarding an available unit, and costing more time & money than needed. Also, if using a moving company, there's no accessible loading for any large trucks, so better hope your unit is close to the street.
1 7 years ago (30-01-2018)

Came in get prices lady at counter believe her name was latoya was already with 2 other customer but very politely said hi be with you in a secind never ignored me like some companys helped her other customer and got to me as fast as she could! Answered all my question showed my a storage locker and worked out great! This lady is on it she knows what she is doing
5 7 years ago (26-04-2018)