Simply Self Storage

As a first time customer in renting a storage unit, I chose this place because of location and the special they had. I reserved the unit online and within minutes of submitting my request, Melissa, the property manager called following up to see if I had any questions. Once at the facility, the process was quite painless. Melissa was very informative covering all aspects and provided the best customer service with a smile despite being outside on a chilly windy day showing me the unit. She even taped a lollipop to my paperwork, which I found to be a thoughtful and cute gesture. I would recommend this place to anyone in need of storage.
5 7 years ago (01-06-2018)

Melissa was more than helpful in our time of emergency. She was very knowledgeable and seemed to know just how to handle the situation. I would highly recommend this facility if for no other reason but Melissa!!
5 7 years ago (02-03-2018)

Customer service is all around spot on, and while Melissa is really nice, I got sold to this facility by a different gal who is very very personable. I don't think she's with the facility anymore, unfortunately. Thankfully my unit has always been dry, despite its low altitude in the scope of the storage lot. I didn't know that flooding could even be an issue, so I'm glad I decided to take the time to read some other reviews! I definitely have found cheaper storage facilities, but I was in a hurry to get my things quickly moved from a different storage facility that was trying to rip me off. I didn't feel that I received that type of treatment here, so I would definitely recommend it to anyone looking for quality over quantity.
4 8 years ago (05-12-2017)

Melissa has been a blessing, helpful, and very friendly. She is an asset to the facility! Melissa was the main reason we chose this particular facility! Excellent customer service!!
5 7 years ago (23-02-2018)

Kenyetta was so nice , very kind and was a breeze getting set up!
5 7 years ago (04-06-2018)