AC Nelsen RV World, Shakopee

We found a camper online that we wanted to purchase. They have great prices and knowledgeable sales staff. However, they were out of all travel trailers in that size/configuration and if we ordered one, we couldn't get it until sometime mid-late July. We were there in early May. The factory is so behind that can't produce them fast enough. We were bummed and started shopping elsewhere.
4 7 years ago (08-05-2018)

Going to simplify this review. I bought my first ice castle from here back in December of 2017. Took it back for warranty repair, had decent experience. However: took it there also for a out of warrenty repair and have been battling that since. Called headquarters and Am awaiting how they can resolve. New Service manager "Dan" at Shokepee location is clueless on how to be a good manager... Will update this post hopefully soon and with good news. It's unfortunate some bad apples in the group cam spoil the whole bag.
2 7 years ago (20-05-2018)

My buddy and I purchased an RV here together and we've had a great experience with the whole process. Nick has been very helpful throughout our journey with the new RV. Thanks again.
5 7 years ago (11-05-2018)

the sales staff was great and everything was explained very clearly and they were very friendly. The only complaint I could have is with the ice house its self there were several items that were just proof of bad quality control at the factory, example wall not being inline with bunk so bunk couldn't hold any weight without being fixed, wheel well cabinets wouldn't close not aligned well, gas line and wiring on under frame were put in bad place when set on ice it would have crushed gas line connectors and wiring. use of aluminum floor trim is a bad idea it buckles every time the heater is on. But with that being said the ice house is a nice unite and easy to set up they just need better Qc.
5 7 years ago (17-04-2018)

I deliver campers here and I love to deliver to this location. They are friendly and fast.
5 7 years ago (01-06-2018)