facebooktwitterpinterest

Reviews, get directions and contact details for ACE Rent A Car

Address: 200 E 33rd St, New York, NY 10016, USA
Phone: (866) 551-8267
State: New York
City: New York
Zip Code: 10016


opening hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 8:00 AM – 3:00 PM


related searches: Ace rent a car new york reviews, Ace rent a car new york price, Ace rent a car new york airport, Ace rent a car new york phone number, ACE rent a car locations, ACE Rent a car reviews, ACE rent a car Las Vegas, ACE rent a car LAX
Similar places near
Action Car Rental Action Car Rental 9 miles Guys very friendly and helpful. You can actually drop the car back after their closin...
Prestige Car Rental Prestige Car Rental 75 miles Do not rent from a place that does not take pride in the SAFETY of their vehicles. Ou...
Budget Car Rental Budget Car Rental 97 miles Great 1st car we rental experience!! The staff was nice and friendly, car was great, ...
Budget Car Rental Budget Car Rental 106 miles Highly unprofessional staff, rude and disrespectful. I have shared the awful experien...
Hertz Rent-A-Car Hertz Rent-A-Car 347 miles
RealCar RealCar 405 miles RealCar is an A+ company, with premium service and luxury cars. They can help you to ...
Elite Fleet Elite Fleet 465 miles
Miles Car Rental New York Miles Car Rental New York 473 miles Best car rental ever. Very helpfully in all I want..!!!!
Avis Car Rental Avis Car Rental 507 miles Great experience! Fast, professional, polite, and efficient! Even better, I got lucky...
Avis Avis 516 miles Excellent branch with incredible service! Bret Berliner, the Operations Manager went ...
Dollar Car Rental Dollar Car Rental 538 miles This location is very convenient for me, but the service level of excellence varies d...
Dollar Rent A Car Dollar Rent A Car 539 miles Not a cheap rental, but the customer service there was perfect. Nice people and fast ...
NXT Auto Club NXT Auto Club 592 miles It was an awesome experience with NXT Auto Club and White Lambo in NYC was truly a gr...
Enterprise Rent-A-Car Enterprise Rent-A-Car 1 km This location has been closed for a year. Got here under unusual circumstances in nee...
Enterprise Rent-A-Car Enterprise Rent-A-Car 1 km Great bunch of people at the Chelsea Enterprise location. I will travel out of my wa...
Enterprise Rent-A-Car Enterprise Rent-A-Car 1 km Good quality. The staff is polite and the price is true.
Hertz Hertz 1 km I had a Great experience here. I had a last minute rental need. they came through. Al...
Reviews
Surprised to see such bad reviews here so wanted to pop in and say that my experience with ACE was good. I booked economy class car and they upgraded me to the medium class when I got there. The employee was friendly. Will use ACE again if I need to in the future.
5 7 years ago (24-05-2018)
I don't leave reviews very often. But I need to let everyone know ACE is sketchy AF. I had a few really weird incidents with them while I was scheduling Thanksgiving travel. On 10/16 I made the reservation through Priceline and felt super relieved to have some affordable Thanksgiving travel booked. On 10/26 they called me to say I shouldn't have been able to reserve with them and that they had no car rental availability at their E 33rd Street location. I was confused and asked them if I could pick up the car somewhere else and they told me I'd have to go to Newark if I wanted to keep my initial rate. I agreed (because I needed to get home for Thanksgiving somehow) and they said they'd send me a confirmation. On 10/28 they still hadn't sent me a confirmation, so I called ACE to confirm. They said I could still pick up at E 33rd Street. I felt weird about this, because I was told I needed to pick up in Newark, so on 10/30 I called the E 33rd Street location directly. They said 1.) The car would require a $2500 deposit and 2.) I'd have to pick up in Newark and 3.) They couldn't send me a confirmation because only the manager could do that, and he would need to call me back around 12p that day. No one ever called me back. I feel way too uncomfortable to continue with this company, especially after seeing the other reviews here. A $2500 deposit? No confirmation? Changing pick up locations? I just couldn't see this ending well. They are SO incredibly sketchy. I just canceled my reservation with them.
1 8 years ago (11-11-2017)
The worst! I booked a car and then received a call a week later telling me they are cancelling due to no availability. Now every other rental agency's price has shot up because we're a week closer to Thanksgiving. Stay away if you want to actually rent a car.
1 8 years ago (25-10-2017)
The car was hit. I mean, the staff was nice, though they refused to alter the pickup time by even a half hour, insisting that such changed must be made through travelocity where I booked. Seriously? Half an hour? Anyway, the car itself was a few years ols, dented and scratched all over, and even missing a chunk of the body by one headlight. I don't care, really, because I wasn't trying to impress anyone, and it's not like they tried to charge me for the pre-existing damage, they were very good about that. But as soon as I was out of the city the check engine light and the balance lights came on. The car just wasn't in good shape, which is something I have really come to expect from rentals. That said, the staff was very helpful, very nice to me, and even gave me a discount (though small) for the hassle. Five stars for service, 3 for the car itself, which really does matter.
3 8 years ago (16-03-2017)
Comment on this business

to add ACE Rent A Car map to your website;