Reviews, get directions and contact details for Hertz

Address: 310 East 48th Street, 1st Floor, New York, NY 10017, USA
Phone: (212) 486-5901
State: New York
City: New York
Zip Code: 10017

opening hours

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 6:30 AM – 10:00 PM
Sunday: 7:00 AM – 11:00 PM

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I had a Great experience here. I had a last minute rental need. they came through. Also in a rush I had booed the wrong car. in the jam Nina and DC worked me to get the right car in time. They were very quick, helpful polite and fast. What a great customer experience. defiantly going the hertz route next time as well ;) i have it 5 start and a few more
5 6 years ago (26-03-2018)
This Hertz location went above and beyond to help us get a different car after we changed our request. The location manager Julian was especially helpful and walked to a different location to get the car. We can't thank them enough and highly recommend this location.
5 6 years ago (26-03-2018)
Rental car was terrific, but even better was the Customer Representative, Nina who had to reassign me a car to accommodate EZPass Vehicle Registration.
5 6 years ago (01-03-2018)
Staff was very accommodating. I typically drive to work every day & park in the lot next door to the Hertz facility. Due to the lot damaging my car & sending it to the shop, I need a rental to get to/from work & sales calls. I originally booked it as a 2-day rental, but because the shop needed 1 day extra, I spoke to the Hertz rep & asked to have my contract extended 1 day, and they said no problem. The staff there are very friendly and helpful - everything went off without a hitch. I gave it 4 stars (not 5) only because in my haste, I left home without my wallet, and only had a couple of cards on my person, none of which were a credit card. Corp rules do not allow for holds to be taken from your debit card (even if you have the cash is available in your account) nor can they take cash as a deposit. This rule seems silly, and I know it's not the location's fault, that it is a company rule. I was eventually able to fix this problem by borrowing another CC from a friend to put the hold on. Thanks Hertz 48th St!! :-)
4 7 years ago (28-08-2017)
Service was relatively fast and the car was good. I really enjoyed driving that Impala. Very easy drop off.
4 7 years ago (07-10-2017)
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