Acton / Los Angeles North KOA

My family and I truly enjoyed our stay here for Memorial Day Weekend. There was always something to do for adults or Children or as family. My family spent most of it's time in the pool or loving on the horses.
5 8 years ago (28-05-2018)

If I could rate zero stars, I would. Definitely not what we were expecting for a KOA (we've been camping across the Oregon Trail and up the coast of California with some absolutely wonderful experiences at other KOA's). We arrived at 930pm so we weren't able to see much of our surroundings so i cant really speak to that part of the site. The staff member who met us at the entrance was very friendly and helpful, which was probably the only shining glory of this place. The bathrooms were disgusting, there were kids screaming across the tent area until late into the night (when is quiet time?). Oh yeah.. and there was a train going by on the regular who seemed to delight in blowing the whistle every. single. time they went by (about 5 times between 11pm and 5am). I don't usually write horrible reviews but when were paying the same price as we've paid at other KOAs, I expect the same level of quality at each place.
1 8 years ago (29-05-2018)

Nice enough place but not much of a "camping" feel. The staff was friendly and helpful and the amenities are wonderful. Would definitely recommend it but not if your looking for a more outdoorsy experience.
3 8 years ago (22-05-2018)

Absolutely not! I would never recommend this place to anyone. Only after our stay, did we realize we had been had. We we're lured there by lies. We made the reservation over the phone and we were told that our stay in the cabin would be $64, but we would need to put down a refundable reservation fee of $250, with $50 of that being kept for housekeeping. When all was said and done, we payed $370 for two nights in the dumpiest campground I have ever been. The cabin was beautiful, the campground looks as if it was just reopened after being abandoned for years. There was extremely expired food in the fridges in the camp store. They said there was WiFi, but there was not, neither was there cell service. The wildfire had gone through there recently and charred most of the mountain. There is a train that goes through just a few yards away from your head, literally, and it blares all night long. The playgrounds are broken and dangerous. There are uncovered drainage holes where a child can fall near a picnicking area. We NEVER would have driven up into the mountains to stay at this mess, had we known what we were going into. The owners refused to make good on the deal they quoted us, and KOA refused to get involved. To me, that speaks loud and clear of what a low caliber the KOA organization is. We will NOT ever deal with KOA again. This place in particular needs to be inspected, and shut down. May as well stay at the re-hab inmate camp up the road. They probably at least have a phone signal.
1 8 years ago (13-04-2018)

I totally agree with Michael Wilborn! And...I called to make reservations for a cabin for 2 nights. I was told it rented for $64 per night. I was told $250 deposit ($50 for cleaning fee and $200 would be returned after inspection). Sounds great! Beautiful 8 person cabin with everything. After returning home I noticed my account was correctly charged $250 deposit and $128 for 2 nights. Several days passed and the $200 has yet to be returned. I emailed them and they stated that is wrong and no money will be returned. The cabin is $210 per night for a total of $420 and because I'm a KOA member I get a discount of 10%. So $420-$42=$378. They also said that the $250 was not a deposit but a reservation fee. I WAS DECIEVED! I contacted KOA for representation and they told me the campground (like most) is independently owned and operated and there's nothing they can do!!! Wow it just keeps getting better!! So what do they do with all that membership money besides provide an app and pay some secretary who says they can't help! My word against the campground... frustrated and screwed out of $200! Beware!
1 8 years ago (11-04-2018)