American Coach Lines-Atlanta

The only reason I’m giving them 1 star is because there isn’t an option for zero. Worst bus company I’ve ever seen. If you use American Coach Lines your itinerary will not run on time, the buses will be in bad condition, and your drivers won’t know where they’re going and will most likely have road rage and a bad attitude. Your trip will be better if you use someone else.
1 7 years ago (03-04-2018)

Very disappointed! Used this line for a band trip to transport kids. About an hour into the trip they had a problem with the bus and had to stop and go off track an hour and a half to get a replacement bus. Then once in Orlando the driver was an hour and a half late to pick children up at universal. Very unprofessional and unorganized. Bus uncomfortable and unreliable. Never use this bus line.
1 7 years ago (02-04-2018)

My ACL experience was great!! Our drivers name was Vazz (don’t know how to spell it) but she was humorous and our bus was great. It was clean and the A/C was amazing! We had fun from the time we left Conyers, Ga, down to Orlando, and back to conyers. She made sure our bus was clean and she was never late!! Our driver told us to call her “Vazz” deserves a promotion👌🏾👌🏾
5 7 years ago (10-05-2018)

Riding on their bus was the worst motor coach travel experience I’ve ever had! Diamond Ultimate Events & Travel contracted them for a day trip to NOLA and I wish they hadn’t! ACL of Atlanta and it’s employees had NO regard for cleanliness, as all 4 buses were filthy & old. They had NO regard for punctuality and respecting the passengers time, as there was a TWO HOUR delay each way! And they had no regard for correcting valid customer concerns. Moving forward, I will never ride on another ACL of Atlanta bus!
1 7 years ago (11-02-2018)

TERRIBLE!!! Gave 1 Star because there was no zero. Bus was late picking us up at school to start the trip. Stopped in Atlanta to switch buses because no defroster. The staff changed our luggage and band uniforms to the new bus. We started the 1st day at Universal 2hours behind schedule! Met at buses to leave at 10:0——— NO BUS. Got back to room hour or so late. Parade time next day. My grandson didn’t have a uniform(still on 1st bus?) so he couldn’t match. I spent a lot of money so my 3 grandkids could march together. The oldest was her last parade! ACL ruined that. Haven’t answered me about uniform but they owe me. Most
1 7 years ago (02-04-2018)