Atlantic Broadband

This company is one of the worst I have had the experience of dealing with in many years. Our home internet works about 40% of the time and when it does, it is spotty at best. When you try to call, expect a 30-40 min hold with recording saying higher than expected call volumes. I have called many times and have never reached a real person. I end up hanging up. I went into the office yesterday to cancel my service and explained my experience and they simply said that calling is not the best choice due to high call volumes and to always come into the office. All set with this company. Won't be back and would never recommend.
1 9 years ago (03-02-2018)

If I could give no stars I would. Cable has been out twice in a month both times called 4 times and waited an hour before hanging up the phone. When I finally got through to someone last time cable was out they stated they would have someone come to the house. They never showed and a few days later we somehow got our cable back. Now dealing with same thing tried calling and tried the on-line chat and nothing. This service absolutely sucks!!!!
1 11 years ago (04-01-2016)

Is anybody from this company reading these reviews....and if so, why is the service still horrible and over priced....scam artist at there finest. I'm cancelling my cable and just sticking w internet service....for now !!!
1 11 years ago (29-03-2016)

Fast internet. Decent channel selection. Installers are friendly and helpful!
5 10 years ago (13-04-2016)

Yesterday marks the third time that I had NO phones or internet service, since Metrocast sold to Atlantic!!! Using my cell phone, I used up my minutes, holding for hours, creating an overage, which cost me!! You just cannot get past customer service, IF you do get that far. TERRIBLE service. I got up at 6am this morning and finally got a live voice to send a signal to my wifi to clear it. They do not deserve even a one star. Totally unacceptable service!!! So tired of listening to their music on hold!!!!!
1 11 years ago (20-01-2016)