Banner University Medical Center Phoenix

Very happy with this hospital. THE emergency room wait time was minimal. I found all the Staff to be knowledgeable, kind and respectful. I received good quality care for my medical condition. The doctors were very thorough and I felt great when I left my four day stay. This is my go to hospital when I am in need.
5 8 years ago (28-05-2018)

I found the Cardiology department staff to be A+ in all aspects - even when busy. Made me feel comfortable through each procedure, were proficient and knowledgeable. Would recommend them all highly. I did experience great service in radiology and transplant departments also. The whole experience at Banner Hospital (Good Sam)showed me how a well run hospital should be. I am grateful I’m in a large city with an upto date , professional hospital.
5 9 years ago (08-03-2018)

I would love to give a better review as I am having surgery at your facility tomorrow, but no nurse has called me with my surgery time tomorrow. I seriously hope that this isn't what I should expect tomorrow. 😏 I called the facility and as soon as I got to the correct department, the nurse was very upset I had not been contacted. Quote on Quote "a point she was going to address with staff and surgeon." She also provided the info I needed. As you can see below the facility has also contacted me .. They truly strive to make things right for their patients. Heres hoping today was just a hiccup and tomorrow goes smoothly.
4 8 years ago (31-05-2018)

I was in the outpatient surgery center where I had s tonsillectomy and this place was absolutely awesome!!! They took such good care of me and even though it was 30 min they briefed my husband who was sitting on nails... even after I went home they continued to call and were extremely helpful when my Dr milligans office was nothing but complete rude a******* no joke I went 3 days w out proper meds the hospital told me this is the protocol for this and this is what you should be going through etc... they went above and beyond and they don't have too.. thank you so much
5 9 years ago (09-04-2018)

This hospital has a large waiting room which makes it hard to hear the staff call your name however instead of walking out and announcing your name they stand at one side behind the wall and call it. I waited for 2.5 hours before asking about my wait time as it was a busy day for hospital staff. Once i did ask though they informed me that i wasnt in the system and that i had been called twice. Must be nice to have super sonic hearing. I will not return to this hospital.
1 8 years ago (12-04-2018)