Bass Pro Shops Tracker Boat Center

We came in to just check the place out. The catfish swimming in the aquarium was one of our favorites and the decore wasn't that bad. When we had questions about a product we found someone to help answer with a smile. Enjoyable experience.
5 8 years ago (25-01-2018)

Love to fish, so my beloved and I decided to check the different fishing rods, lures, lines, etc. We were there for hours, just looking at all of the fishing items. We got hungry and decided to stay at Bass Pro Shops and eat at their exclusive restaurant. I ordered a salmon plate and my loved one ordered a big hamburger plate. We loved the food!!! Chef makes sure that all plates have his tender loving care touch. I would recommend the restaurant at Bass Pro Shop to anyone, like us, that loves to stay there for hours. You don't need to go anywhere else. Eat at Bass Pro Shops. Prices are affordable. Service is great!!! Try it today!!!
5 8 years ago (30-08-2017)

This place is great has everything you need one place
4 7 years ago (07-04-2018)

Marine parts department is a joke when you can get someone on the phone they act dumb. All i wanted was to see of they sold bellows adhesive so i could go purchase it. And got hung up on 3 times. The first time i thought it was a accident but by the 3rd time i realize it was not.
1 8 years ago (14-09-2017)

****ZERO CUSTOMER SERVICE**** If I could post this review with half a star or no stars that is exactly what it would be. I have a Tahoe Q4 that I need to replace the bunk boards on. I have the boat in storage about an hour away from when we live and did not want to drive out just to measure the boards. I called the Tracker Boat Center at Bass Pro as it is just down the road from where I work and spoke with a representative in the parts department. I asked if he could help me find the specs on my trailer and he just said that I would need to measure it. I explained that it was the factory trailer and I am sure that they have the measurements somewhere. Needles to say he was no help at all so I called again and got a different representative that basically ended up being just as "helpful". I decided that I might get better service in person so I drove down to the store and spoke with someone in sales who was clearly to busy playing on his cell phone to even acknowledge me. When I finally asked if there was someone that could help me he gasped and said, "what do you need?" It was clear to me that I was not his priority. He also was as "helpful" as the service department was. I called another local Tracker Boat dealer and within 5 minutes got the answer I was looking for! I am a sales manager in the automotive business and would never tolerate such a lack of interest or customer service from anyone in my dealership. I will definitely be avoiding this Tracker Boat Center for service and parts and when it comes time to replace my current boat I will definitely be looking elsewhere.
1 10 years ago (26-08-2015)