Best Buy

Had my TV setup for a service repair through Geek Squad. Estimated due date was 2 weeks out. It took them a month to get me my TV back and the repair wasn't even completed!!!! So not only did my TV not get fixed but I'm also out the $35 deposit that I paid!!! :[ This is just terrible terrible customer service. I will not use the Geek Squad ever again.... If readers are local and in Irving try Sam's TV repair shop.
1 8 years ago (16-05-2018)

Typical Best Buy experience. Store was clean and staff were helpful. Was in and out quickly which is exactly what I was looking to do.
4 8 years ago (20-05-2018)

I stopped here during lunch to get a phone case and a glass screen protector for my Samsung Galaxy S9. I found that most of the cases for my phone were sold out so my selection was limited I had some trouble finding the glass screen protector. I got to the register she asked if I would like geek squad to install the screen protector for an extra $7 I thought sure if they mess it up they'll take care of it. It took the geek squad an hour and a half to install the screen protector, I only get an hour for lunch so needless to say I didn't have an actual meal that day.
2 8 years ago (30-05-2018)

Average electronic store where CDs and alphabet go to die. Sometimes they have good deals, sometimes they don't. Nothing special anymore.
3 8 years ago (28-05-2018)

In other Best Buy locations I’ve found the sales associates to be pushy and even intimidating. But not at this location, the associates were very patient while I made a decision on my purchase. They were also knowledgeable on both the devices and the compatibility of various peripherals. Highly recommend this location.
5 8 years ago (10-05-2018)