Blackjack Mountain - Big Snow Resort

Fantastic experience! Everyone my family interacted with was friendly and helpful. In most cases the employees knew the answers to my questions immediately, and when they didn't they immediately volunteered to find the answer to my question. Even the lift operators were friendly... Chatting as much as the brief interaction allowed. There was no hesitation to slow down the lifts for less experienced skiers, and their attitude was encouraging and supportive. The entire staff/crew at both sites for this resort demonstrated willingness to do anything in their power to make our visit the best possible experience. As a specific example... Our 4 year old had a ski lesson on Saturday after which we mentioned to the instructor that we were going to bring the kids back Monday for another ski day. The instructor told us that she doesn't work Mondays, but if we scheduled a lesson for Monday before the end of the day (so she could plan) she would come in Monday so our 4 year old could have the same instructor for both of his lessons. I have rarely seen that type of dedication to the customer anywhere for anything. We were initially hesitant to spend our money on season passes for this ski resort, but after our experiences so far this season we're sold on future seasons. I may be going overboard on my recommendation, but my 10 year old that decided skiing wasn't his thing 3 years ago has decided to give it another shot based on the attitude/encouragement of the staff so far this season.
5 7 years ago (22-01-2018)

Great snow. Natural conditions. Fun variety. Our favorite in the UP !
5 7 years ago (13-04-2018)

Derek in she rental shop is awesome! The hill itself was decent with plenty of runs. Never had to wait for a ride on the lift.
4 7 years ago (18-03-2018)

I love coming here with the family! I learned to ski on these hills!
5 7 years ago (01-05-2018)

When snow is right it's a very fun hill. Bar is nice place to hang out. Good music.
4 7 years ago (04-01-2018)