City of Moreno Valley Animal Control Services

I had a good experience. My kitty is awesome. I am going to adopt a sister for my Kitty. I just think they need to fix up the cat room, better ventilation, paint and try and reduce the smell, kitties need more interaction and affection, that may be difficult with so many kitties. That would be awesome. When I adopted my kitty, I was told they were gonna re model, so they may have by now. I love that they are giving the animals a second chance, and not just euthanizing them.
4 7 years ago (14-03-2018)

I've adopted twice here and have been overall happy with the service. Do some of the employees or volunteers need a little better training to communicate procedures/status? Probably. Does the kennel smell like Disneyland Paris Hotel? No. (A couple of the reviews here are out of line, and are lying about the conditions). Is the service as quick as pizza delivery? With almost 17,000 service calls last year, not every time. These are caring people working on a very limited budget as part of their overall contract. They're using the same small facility, and basically the same budget, they had 13 years ago when I first came to town. So, I say give them a break. Go say hello if you're looking to adopt. Donate if at all possible. And be patient, as they're doing the best they can.
4 7 years ago (12-02-2018)

Margaret the rescue coordinator goes out of her way to get as many adopted out as possible!! We are a partnered rescue and this really is our favorite shelter. It may not be the biggest, prettiest place BUT the animals are well cared for and we love the staff. We have rescued so many from here and they always process our requests the same day and work to get the animals out as quickly as possible. Many shelters could learn from this one!! Thanks MoVal!!
5 7 years ago (05-03-2018)

They are trying. We've been there several tomes over 11 years, but they need help, not only with fosters, but rescues and cash donations so that they wont have to put down any adoptable dogs. Some of the dogs that end up there are wonderful but scared. They need time. Shelters don't have time, they need caring fosters.
3 7 years ago (17-05-2018)

Mannequins are smarter. The website is not thorough about adoptions fees. We were interested in adopting a puppy called about coming to see the dog get there told dog was in quarantine have to wait for adoption event to see her. Why weren't we told beforehand !!!! waste of time and gas. This will be last time we deal with this shelter as far as adoptions. They will give you the run around.
1 7 years ago (30-04-2018)