CNS Internet

I have the bundle. The phone is constantly going out, just last week the entire system went down and they put a temporary fix on line of which they still have not come back to fix.
1 10 years ago (24-10-2016)

Worst provider ever!!!!! Do not use unless they are the last possible choice and only then if your life depends on it and then using them may not even be worth it!!!!
1 10 years ago (28-10-2016)

First off let me say if you have a problem don't expect them to fix it soon if you talk to a supervisor they will they you they had no fault. The techs they sent out where unprofessional. Wanting an outlet they drilled a hole and then decided they were doing it wrong and drilled again leaving a hole in the wall and 5 feet of cable hanging out of the wall. Second tech made a test call and proceeded to carry on a personal conversation in my home. Internet was about as slow as dial up when it was rated at 3mps. In the apartment next to me they ran a cable through the closet and never pinned it up and left it lying loose on the floor. Mediacom is a little more but there staff is always courteous and professional. The first phone call I made to CNS was to ask about a product and the womens reply was "I HAVE NO IDEA WHAT YOUR TALKING ABOUT!" and hung up after answering the phone for CNS.
1 16 years ago (28-10-2010)

They have the worst customer service possible, what's up with these local Thomasville companies having terrible customer service?
1 11 years ago (02-11-2015)