Coates RV Center - Cloquet

My son,who works construction out of the Scanlon area has been using our camper. He decided to buy one from Coates so with him working long hours and unable to pickup his camper,I brought the check and picked it up yesterday.they said it's been all serviced and ready to go. As I'm trying to backup to it,there are staff around who couldn't even guide me back. Finally had to search someone out to raise it up for me to get under it. I pulled it to Scanlon so when my boy got off work after a long day,he was excited to set up his new camper. He went to plug it in,no cord. Ran to hardware store,bough g cord and ends as this thing has some odd end on it,plugged it in,tripped the breaker. Shut everything off,plugged it in,tripped breaker. 12 volt battery,stone dead. Still anti-freeze in water lines. Weather checked tires on it. Now how did they even service this thing? What if he was going directly camping with it. I'm not impressed at all and wouldn't want to be the first guy he sees this morning when they open that gate!
3 7 years ago (09-06-2018)

All the staff very friendly and helpful!!! Would highly recommend Coates RV
5 7 years ago (19-05-2018)

Nice place I would buy if I were retiring. Nice range of prices and sizes.
5 7 years ago (06-04-2018)

Good prices & plenty of parts, in stock.
5 7 years ago (19-05-2018)

Brought my camper in to have a broken window replacement. Service manager tried to charge $125 just for the estimate. My insurance company shot that down. In the end the estimate was wrong and didnt include simple things like the shipping costs of the replacement parts. Service manager asked me to measure the window needing replacement. I measured the glass. Later when they ordered the replacement it was the wrong size. I contacted manufacturer and they said service shop should have measured everything to make sure it was correct. Service manager ended up trying to make me pay for both windows. He accused me of being "too lazy to even measure the window". Service manager was completely unprofessional, has absolutely no customer service skills at all, and tried to blame me for everything. After I paid the bill and went out to hook up my camper he came out and continued to yell at me saying he got yelled at by his boss. I won't EVER be a customer there again. I don't recommend ANYONE be a customer there!!
1 8 years ago (23-09-2017)