facebooktwitterpinterest

Reviews, get directions and contact details for Cooley Medical

Cooley Medical
Address: 6413 Dutchmans Pkwy, Louisville, KY 40205, USA
Phone: (502) 896-8471
State: Kentucky
City: Louisville
Zip Code: 40205


opening hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: cooley medical prestonsburg ky, cooley medical equipment inc prestonsburg, ky, cooley medical lexington ky, cooley medical harlan ky, cooley medical pikeville ky, cpap supplies louisville ky, medical supplies lexington ky, louisville ky medical supplies
Similar places near
Gould's Discount Medical Gould's Discount Medical 358 miles The audiology department at Gould's is wonderful! Peter takes time with every patient...
NAPS NAPS 2 km The office staff is the worst and was unprofessional contradicted the information th...
LABSCO (Laboratory Supply Company) LABSCO (Laboratory Supply Company) 5 km Called and was told no longer at this location and are now part of McKesson.
Renaissance Medical Renaissance Medical 6 km One of the worst experiences I’ve had with medical provider in Louisville ever. Rude,...
Performance Medical Supply Inc Performance Medical Supply Inc 7 km It took a while to get it delivered. Everything is going good. Great scooter and lift...
Premier Home Care, Inc. Premier Home Care, Inc. 9 km Terrible service at the Jeffersonville, IN location!!! Called the Louisville, KY loca...
Dasco-Norton Home Medical Equipment Dasco-Norton Home Medical Equipment 10 km The worst customer service experience of my life. Calls allegedly returned within 24 ...
DRE Medical Equipment DRE Medical Equipment 13 km I have dealt with DRE Medical for the past several years, having purchased an anesthe...
Gould's Discount Medical Gould's Discount Medical 19 km I am very pleased with Google service and personnel they have gone out of their way t...
Discount Medical Supplies Discount Medical Supplies 23 km I have never seen a company go out of their way to make things possible for their cus...
Evercare Medical Solutions, Inc. Evercare Medical Solutions, Inc. 28 km Change name from evercare to nevercare. Incompetent management of inventory. Penny-pi...
Reviews
no stars. Customer service is worst ever. I call and order supplies, they say I should have it next week. 3 weeks later, I call back and they say it's on back order. You never get a call telling you anything, they act like we're mind readers. I would switch to Gould's but so mu much paperwork to go through. I think that's why they still have customers is because there is so much paperwork to get away from them.
1 8 years ago (05-06-2018)
ZERO STARS. Refused to file the claim with my insurance. I said I would submit the paperwork for a claim and asked for all the necessary paperwork. They provided me with useless receipts that do not meet my insurance company’s requirements to file a medical reimbursement claim. I payed with a credit card. They gave me a “Cash Receipt” that did not identify that I purchased the medical equipment and a “Credit Card Sale” receipt that identified the patient as “Louisville Cash Account”; card holder name: “Louisville Cash Account”; and billing address as their company address. I do not recommend this company. I asked the for the necessary paperwork to submit a claim with my insurance company. They are do not care about customers. This was not an innocent mistake. It seems they purposely misidentified the patient (me) as Louisville Cash Account to make the paperwork easier and less time consuming for them and useless for me! Easier and less time consuming? How long does it take to type my name and address into a computer to create a customer account? Do the math. This company does not care about customers or customer service.
1 9 years ago (04-11-2017)
wow!worst i have ever encountered.i only stay because the process to change is too difficult and i am too sick to endure it. but there is no concern for the customer here at all.one of the delivery guys has even threatened me with having to pay a bill more than 5k,because my house is to dusty!and i get most of my supplies from my friends who were smart enough to go else where.because it takes 2 or 3 months to get them from Cooley.i have done without oxygen tanks when i needed them .once it took a week to get them.they say they are on their way and not show up.dont choose this place for your medical needs!there are many others to choose from.
1 9 years ago (05-02-2018)
Cooley medical misleads customers about their out of pocket expenses. They cold called my husband to tell him his doctor suggested new face mask etc for his cpap machine and that this expense would be covered by his insurance. We didn't receive a single bill for this expense from 6 months ago and now receive a threatening call about this being reported on our credit. Not pleased.
1 9 years ago (20-02-2018)
Awful. I've had to call upwards of a half-dozen times just to get CPAP equipment shipped out to me. The customer service is atrocious and the wait time is ridiculous. There's a reason why they have two stars and that's being generous. I've called my doctor's office to switch providers which I should have done over a year ago.
1 9 years ago (25-08-2017)
Comment on this business

to add Cooley Medical map to your website;