CT Auto Center Sales

A refreshing car buying experience for sure! I have always had bad luck and shady dealings with dealerships in the past- particularly with the brand name dealerships like Honda and Toyota. I dreaded shopping for a new car only because I hate having to deal with car sales people and the gimmicks to get what I want. None of those sales gimmicks or troublesome sales antics happened at CT Auto Center. I came in to look at a specific car - the one I wanted was sold. Sean didn't pressure me into anything else on his lot but promised to contact me if he got another type of vehicle I liked. He made good on his promise and two weeks later I got a call from Sean telling me about a great car he just acquired that matched the original one- only better! Low miles, newer, more features - with an even more exceptional price tag. Sean knew I was excited and anxious to take this car- so he sent me as much information as possible while he was acquiring the car. Sent photos and history - and as soon as his service specialist went through the car he told me exactly what needed to and would be done to the car to ensure it was in the best possible shape when I purchased it. There was no haggling - this vehicle was already priced lower than any of its kind and I was told up front of the dealer fees etc. I knew exactly what to expect and Sean and the folks went above and beyond. They even offered to have the car DELIVERED to me for free to surprise my little boy with my new "big truck". Everything is as they said- and every promise and commitment was kept. Sean even met me on his day off to install a part I ordered in the freezing cold because the delivery was delayed. That's good business. I LOVE my new "big truck" and love the experience I had. Definitely directing all my friends and family to CT Auto Center Sales from now on.
5 9 years ago (02-01-2018)

I had a very good experience here. Mike and Sean are very professional at what they do and they were mechanics before working there which is a plus. I work on cars as well so I could tell. They aren't just salesman's, they actually know about cars not just how to sell them. I drove quite a bit away to check out a car on their lot that I saw online. The car looked just how it looked in the pictures. When I met Sean and mike they were inviting and not pushy at all. I test drove the car and it drove great. They made the process of getting the right loan smooth and easy. When I came back a couple days after to pick the car up they even cleaned the headlights to brand new condition with no additional charge. I recommend this place to anyone looking for a car.
5 9 years ago (12-09-2017)

... looking at several cars there ... always helpful ... Sean going out of way to explain differences & assessing our needs ... leaning toward the Jeep ... always had repairs done there on previous vehicles ... more than satisfied ...
5 9 years ago (02-01-2018)

Bought a used car from them. Car had a dead battery two days after so I returned and they replaced the battery with another dead one. Had to return a third time to finally get a working battery. Rear brakes were metal to metal. Had to return to the dealership numerous times for them to fix tire pressure sensors that they never put in the car but said they did. Not satisfied with the service.
2 9 years ago (19-01-2018)

Just bought a small truck from CT Auto Center in Milford, CT. Had a great experience. I've come across pushy salesmen before, but not here. The salesmen were courteous and delivered the vehicle to us as promised. We were in a hurry to pick up the truck before the weekend and CT Auto Center had all the paperwork done and the vehicle prepped and ready for pickup. They have many vehicles to choose from; in all price ranges. I would highly recommend checking out CT Auto Center if you are looking for a used vehicle. We will definitely be going there again.
5 9 years ago (13-04-2017)