J&M Automotive Sales and Service LLC

My husband and I bought our Chevy Tahoe from J&M and the whole process could not have been smoother. We never once felt pressured or swayed. The entire staff was extremely friendly and knowledgeable. Any concerns we had we addressed and handled immediately. The car was completely detailed and we even were sent off with a full tank of gas upon our pickup. Highly recommend this dealership!! Quality cars and quality service.
5 8 years ago (03-03-2018)

These guys are excellent. We just bought our fourth vehicle from J&M and we have had the same great service each time. Professional sales people like Vinny and the same financial person each time Steve G. The vehicles have always been good value. I would rate them a 5.
5 8 years ago (12-03-2018)

I bought my car via internet and had to drive across country to return. I dealt 99% with Brad who was a good communicator and made me comfortable with making a purchase online. Not something I would thought I would ever consider. While this is not an excuse, I should point out that J&M picked me up from my hotel and took me to the dealership so I could sign papers and get out quickly to make my 4 day return trip. I was picked up almost 2 hours late. I was told there was traffic due to snow, but return trip showed no traffic (in fact it was light) either way. (maybe a stop for "A smoke and a pancake?") This put me in a stressed mood because I had allocated certain time to drive each day to make it back home in time for work and I left the dealer around 1 pm when I had planned to leave by 11. My error was I didn't review the Purchase Order and I want to CAUTION any buyer about a line item I missed. There is a line item of $598 for a conveyance fee which was stated during our discussion on the phone but never explained as negotiable. This is stated on the Order. The fee isn't really explained but is in bold font and states, "The fee is negotiable". I would caution everyone to question and negotiate this conveyance fee. It's in Bold Font and J&M will reply to me that they told me about it, but when you are buying a car, the process is not as familiar to the buyer as the seller. Lots of details and numerous things to consider. This is a detail they want to slide and they did on me. Shame on me - MY WARNING TO YOU. That fee was about 7% of my sale. Note: J&M put a self advertising sticker on my car. I asked that it was removed (I don't put anything on my car). When I got home, my wife and I looked over the car in detail. Where the sticker had been was now a thin rectangular chip of paint. Very suspiciously looked exactly like a scratch from a razor blade. I'm very happy with the car itself and Brad was patient with the number of calls I made to him through the weeks.
4 9 years ago (07-01-2018)

I have been looking for a car for a little while now. My sister recommended that I go to J and M automotive and ask for Steve G. They had all the cars I was looking for. Steve was very kind, knowledgeable, and didn't rush me at all. I had a great experience. I would recommend J and M automotive and Steve to anyone looking for a car.
5 8 years ago (26-02-2018)

This is our 2nd car purchase from J&M Automotive and we couldn't be happier! Everyone was thoughtful, informative and friendly. I like that there was no pressure or salesman chasing me around the lot! The entire process was quick and easy and their flexibility with pick up made the entire process quick and painless! I would HIGHLY recommend J&M Automotive to anyone looking to purchase a quality used car at a great price!
5 9 years ago (10-02-2018)